Telephone Research Associate
The Center for the Study of Services, a non-profit organization, is seeking a Telephone Research Associate for our consumer magazine, which specializes in gathering data by telephone for our consumer reports-like regional magazines. Almost all work is done entirely by telephone. NO SALES, but HEAVY PHONE VOLUME. We seek a mature candidate, high school graduate, some college preferred; minimum three years of administrative or call center experience; strong attention to detail and accuracy required; well-organized; a mature, clear speaking voice; computer literate (familiarity with e-mail, internet and some data entry may be required on occasion); preferably some experience in telephone data gathering or opinion polling, We are looking for individuals with a strong work ethic accustomed to meeting demanding production goals. We offer competitive salary based on experience. Additional benefits include health insurance, 403(b) retirement contribution, flexible spending accounts, a disability plan, and personal/annual leave. We are conveniently located near the Farragut North and Farragut West Metro stations. No phone calls please. Only qualified candidates will be contacted for further consideration. Resume detailing the names, addresses and phone numbers of employers along with a cover lever providing salary requirements A background check and verifiable references required. A 90 day probationary period is required of all new employees. CSS is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.