Co-Manager - Springfield Town Center

Employer
Forever 21
Location
Springfield, VA
Posted
Mar 20, 2017
Closes
Mar 22, 2017
Function
Management
Industry
Retail
Hours
Full Time
Job Description Want more than just a job Join Forever as Retail Operations Team and showcase your fashion retail skills while working with our exceptional retail staff Position Co Manager Department Remote a Store Operations Reports to Store Manager Direct Reports Yes FLSA Status Non Exempt Location Springfield VA Department Summary Forever is seeking an analytical energetic and passionate team leader to add to our dynamic Retail Operations team Job Purpose The Co Manager will provide leadership and direction to the store service and operations team By creating long term strategies and leading company initiatives the Co Manager will ensure maximum productivity profitability operational excellence and compliance with company procedures Deliverables Actively participate in store walkthroughs with the Store Manager and District leaders to ensure consistency in the quality of service operation and visual execution Train and monitor Associates on company policies and expectations cashier training loss prevention policies and procedures and product standards information Responsible for overall store maintenance by overseeing facility safety loss prevention and inventory issues Manage and measure progress and results against key targets and also be responsible for the email capture program Oversee activity and execution of service loss prevention event marketing cash handling and managing return to vendor and supplies Lead overall store earnings by driving top line sales and managing controllable contribution This includes educating Associates on ways to drive sales through promoting service standards product knowledge etc Collaborate with merchandising leaders to ensure the execution of markdowns signage marketing to align with merchandise placement Accountable for supply and maintenance expenses and to follow up with Facility Services on all maintenance issues Evaluate customer surveys to assist with the execution of any action plan to enhance the customera s in store experience Monitor daily payroll planner adjusting schedules accordingly and completing register audits as necessary Ensure all delivery information is accurately reported to verify all shipmenta related paperwork meet audit requirements Partner with the Store Manager with talent selection recruiting onboarding networking administrative work and service new hire documents training coaching engagement retention and recognition initiatives for the store Spend at least of the shift performing Leader On Duty tasks Knowledge Skills and Qualifications Must have at least to years of retail management experience Prior retail store leadership experience preferred College degree or relevant technical or vocational training preferred Must be skilled in leadership coaching and training sales generation strategic planning authentic customer service communication conflict resolution business acumen time management POS terminals and general retail software proficiency Must be able to provide feedback develop others embrace and lead change and make decisions under ambiguity Must have excellent interpersonal skills and be able act with integrity and professionalism to ensure that all business is conducted without bias or prejudice Must be able to lift and carry up to lbs perform frequent standing walking repetitive finger hand and wrist motions as well as bending stooping reaching squatting kneeling pushing pulling climbing ladders and work with cleaning chemicals Must be available to work a flexible schedule to meet the needs of the business which may include closing and weekend shifts At Forever style isna t dictateda Ita s inspired Forever is the leading fashion retailer of the latest trends and the seasona s hottest styles at cana t resist prices US and international locations stay true to the fast fashion destinationa s iconic store aesthetic giving fashion fans all over the globe the unforgettable shopping experience that is the one and only Forever Joining the Forever family means joining an incredible team of talented passionate and innovative people who work together to bring fashion to everyone everywhere Wea re always on the lookout for talented individuals eager to thrive in our fast paced dynamic environment filled with vast opportunities for career growth and development This is a place where your ideas become actualized creativity is encouraged and the possibilities are endless Be part of something epic Be part of Forever Apply today Job Code Division Field Region Northeast Location F Springfield Town Center Springfield VA US Job Type Full Time Career Level Manager Manager Supervisor of Staff Education High School or equivalent Category Retail Field Operations Sales Business Development