Team Lead ACH/Wires

Northwest FCU
Herndon, VA
Mar 20, 2017
Mar 21, 2017
Accountant, IT
Full Time
Requisition Number 17-0013 Post Date 2/1/2017 Title Team Lead ACH/Wires City Herndon State VA Description The primary role of this position is to assist Northwest Federal Credit Union to live out our vision to be the lifetime financial partner for our member-owners. One of the primary means to achieve this end is to develop a highly effective team of employees and develop each employee to their highest potential through coaching and leadership. This position is responsible for ensuring that outstanding service is delivered to both internal and external members. A key component of this service to external members is to ensure each employee identifies membersa€ (TM) financial needs and suggests appropriate Credit Union solutions.This position is responsible for the supervision and management of the ACH processing and maintenance as well as the wire processing services, both domestic and International for the Credit Union.DUTIES AND RESPONSIBILITIESMust include the following and you may include any additional:- Deliver outstanding service that delivers on our Service Promises.- Meet or exceed the service goals for the position.- Knowledge of the Credit Uniona€ (TM) s products and services.- Complete BVS classes as assigned.- Maintain department policy and procedure documentation accordingly.- Remains cognizant of and adheres to NWFCU policies and procedures, and regulations pertaining to the Bank Secrecy Act (BSA).a€ cents Develop each employee to their highest potential by identifying their areas for improvement and appropriately coaching, training or correcting the employeesa€ (TM) performance.a€ cents Recognize employees who perform at a high level.a€ cents Hold employees accountable for their performance, attitude and behavior. a€ cents Meet with each employee quarterly to review previous quartera€ (TM) s performance, set goals for upcoming quartera€ (TM) s performance and develop plans to improve employeea€ (TM) s performance. Provide feedback between quarterly meetings on an as needed basis.a€ cents Responsible for exceptional member service to every member, every time by ensuring employees deliver consistently high quality service to both internal and external member that is in alignment with our Service Promises.a€ cents Ensure that the Department meets service goals as established by the Credit Union.a€ cents Demonstrate enthusiastic support of corporate mission, core values and long term objectives. Performs job duties within our bylaws, regulations, Board of Directors policies, established internal and external service standards and our work procedures.a€ cents Train and supervise staff. Assign, direct, coordinate and review work performed by staff.a€ cents Supervise, direct, and control the activities of the ACH/ Wires Department to ensure a trained, motivated, and professional staff capable of providing efficient and effective services. Interview, hire, train, schedule, assign work to, coach and counsel, establish performance expectations and monitor results. Recommend the discipline and/or discharge of subordinate staff, as appropriate, while maintaining required personnel documentation.a€ cents Maintain records on all ACH originations in accordance with NACHA Rules and Regulations and more specifically internal rules related to the ACH origination process.a€ cents Supervise and assist as needed in researching any exception items from the ACH Incoming Files and determine if they can be posted or returned. Prepare vouchers for posting any exception items. Provide those vouchers to the appropriate department for posting.a€ cents Supervise and assist as needed in processing the ACH returns and Origination Files through the ACH and Federal Reserve Bank software.a€ cents Supervise and assist as needed in processing Unauthorized and Stop Payment ACH transactions in accordance with NACHA operating rules.a€ cents Supervise and assist as needed in processing One Time ACH returns and ACH Origination returns, by notifying the member in writing and requesting the appropriate department back off the payment originally posted.a€ cents Supervise and assist as needed in preparing daily vouchers of all Federal Reserve and other bank account transactions to include ACHa€ (TM) s, check deposits, bank to bank wires, cash orders, and savings bonds.a€ cents Supervise and assist as needed in processing foreign checks as needed via PNC portal.a€ cents Supervise and assist as needed with domestic and USD foreign wire transfers via wire transfer software.a€ cents Supervise and assist as needed in following the credit uniona€ (TM) s wire call back procedure for outgoing wires, based on daily limits.a€ cents Supervise and assist as needed in preparing vouchers and/or uploads for incoming wires.a€ cents Supervise and assist as needed in posting wires to member accounts as required.a€ cents Supervise and assist as needed with foreign currency wire transfers via PNC Portal. Knowledge of international banking requirements, foreign currencies and exchange rates needed.a€ cents Ensure all OFAC checks on all incoming and outgoing wire transfers, in compliance with the Bank Secrecy Act (BSA). Seek BSA/Compliance assistance with any matches.a€ cents Supervise and assist as needed with processing branch cash orders via Federal Reserve Bank software.a€ cents Supervise the preparing and processing of the weekly FR2900 Requirement Report to the Federal Reserve.a€ cents Keeps abreast of all Federal Reserve regulations and requirements, to include the Bank Secrecy Act and Regulation Da€ cents Supervise the maintenance of files and records of transactions regarding the operation of, wire transfers, cash orders, and bank statements.a€ cents Handle inquiries from internal and external members regarding ACH and Wire transfer transactions.Perform other duties assigned by the Assistant ControllerSUPERVISORY RESPONSIBILITIESThis position directly manages the ACH and Wire team. Requirements QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCEHigh School Diploma or equivalent, previous financial and service experience preferred. Excellent verbal, organizational, and problem-solving skills needed.Finance or related Degree preferred. Minimum 4-5 years of financial institution ach and/or wire experience required. Cash management experience helpful. Excellent problem solving and interpersonal communication skills are needed. PC proficient, including ACH, wire transfer and Federal Reserve Bank software.SKILLSPC skills include ability to use Microsoft Office products such as Excel and Word, as well is Internet Explorer.a€ cents Expert knowledge of computer software, including: Excel, Outlook, PowerPoint, Word, Access, Accounting software, Bloomberg, Federal Reserve software.a€ cents Ability to use a 10 key calculator.a€ cents Ability to calculate simple financial formulas.a€ cents Skilled at communicating both verbally and in writing.a€ cents Skilled at performing multiple tasks simultaneously.a€ cents Ability to solve problems independently and analytically reason through issues.a€ cents Ability to relate to people of all levels and make them feel comfortable.a€ cents Experience in supervising people and systems.LANGUAGE SKILLSLanguage skills require the ability to interpret all requests using effective interpersonal, verbal and written communication skills.MATHEMATICAL SKILLSMathematical skills include the ability to add, subtract, multiply, and divide and effectively use a 10 key calculator.REASONING ABILITYAbility to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.WORK ENVIRONMENTAbility to function in a financial institution and/or branch environment and utilize standard office equipment, including but not limited to PC, fax, copier, telephone, etc.SPECIAL REQUIREMENTSIf selected for an interview and offered a position, your offer will be contingent upon your submitting to and successfully completing a drug test and criminal background check within a reasonable timeframe and prior to employment.All positions require US citizenship and a Federal Government Security Clearance. Those with an active security clearance are encouraged to apply; NWFCU will sponsor the clearance process for qualified applicants. Further, all applicants must pass bondability requirements and will be subject to a credit history check in order to determine eligibility for employment with NWFCU.Necessary accommodations will be made to enable individuals with disabilities to perform the essential functions of this position.Remains cognizant of and adheres to NWFCU policies and procedures, and regulations pertaining to the Bank Secrecy Act (BSA).Northwest Federal Credit Union is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.We are proud to be an EEO/AA employer Minorities/Females/Disabled/Veterans. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.Please view Equal Employment Opportunity Posters provided by OFCCP here.The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Apply Online Send This Job to a Friend Careers Browse Open Jobs Search Open Jobs Edit Your Profile View Submitted Applications PRIVACY & INTERNET POLICY | FRAUD CENTER | CAREERS (C) 2014 Northwest Federal Credit Union. Federally Insured by NCUA CALL CENTER703-709-8901 (1-866-709-8901) a€ cents 703-709-8919 (TTY)M-F: 7 AM - 7 PM Sat: 8 AM - 1 PMAFTER HOURS LOST OR STOLEN CARDS703-709-8901 (1-866-709-8901) ABA ROUTING NUMBER256075025#mcafeediv {POSITION: relative; TOP: -47px; LEFT: 133px}#hudlogo {POSITION: relative; TOP: 0px} .

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