Collections Specialist

Bel Air, MD
Mar 20, 2017
Mar 21, 2017
Accountant, IT
Full Time
~~Collections Specialist BSC America is seeking a full time individual who can assist in the collection of funds from delinquent accounts. This person should be organized, have a strong attention to detail and have excellent verbal and written communication skills. Collection experience is a must with cashier experience preferred as well. Key Responsibilities The duties include collection calls and/or correspondence. Providing customer service regarding collection issues, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, and customer reconciliations. Accountable for reducing delinquency for assigned accounts. Perform other assigned tasks and duties necessary to support the Accounts Receivable Department. Enlist the efforts of sales and senior management when necessary to accelerate the collection process. Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis. Establish and maintain effective and cooperative working relationships with dealers and sales. Essential Functions Monthly Delinquency notices Reconcile customer disputes as they pertain to payment of outstanding balances that are due Provide excellent & considerate customer service to dealers and sales Internal and External customer interface Required Skills Knowledge of Billing and Collections procedures Accounts Receivable knowledge/experience a plus Strong attention to detail, goal oriented Cashier experience Excellent written and verbal communication abilities Ability to prioritize and manage multiple responsibilities.