Customer Service Representative

Robert Half Office Team
Columbia, MD
Mar 20, 2017
Mar 24, 2017
Customer Service
Full Time
OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative in the growing banking industry. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic, rapidly-changing call center. How you will make an impact * Receiving and placing telephone calls * Performs full service banking transactions in compliance with legal requirements and bank policies and procedures * Provides accurate, friendly customer service in a timely fashion * Performs functions including handling cash and other daily transactions. * Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns * Maintains currency and coin under prescribed limits * Adheres to bank security policies and maintains confidentiality of bank records and client information What we're looking for * Experience processing complex transactions and performing extensive research to resolve complex customer inquiries * Excellent verbal, written, and social communication skills * Ability to interact effectively with internal and external partners and clients/customers * Advanced Microsoft Office skills * Ability to navigate multiple computer systems, applications, and utilize search tools to find information * Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today! OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area. Apply for this job now or contact us today at 888.981.6731 for additional information. All applicants applying for US job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. (C) 2017 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use. *Req ID:* 04520-0009037967 *Functional Role:* Customer Service *Country:* USA *State:* MD *City:* COLUMBIA *Postal Code:* 21045-5424 *Compensation:* $10.00 to $10.00 per hour *Requirements:* Customer Service

Similar jobs