Customer Service Representative

Employer
Robert Half Office Team
Location
Frederick, MD
Posted
Mar 20, 2017
Closes
Mar 21, 2017
Function
Customer Service
Industry
Other
Hours
Full Time
Robert Half is staffing an exciting career opportunity in the Frederick area with one of our Fortune 500 Healthcare clients. The ideal candidate will be seeking a long-term opportunity to grow within a prestigious healthcare organization and thrives on diagnosing problems. This position is in the nonclinical healthcare sector and is NOT in a call center. All interested applicants please submit a copy of your resume here or email resume to mary.clarke@roberthalf.com. How you'll make an impact: -Researching benefit coverages for members who have submitted claims or are identified as having more than one insurance policy -Calculating when coverage is terminated or begins, determining what kind of treatment was received, and investigating other if/then scenarios until the record is completed and a decision is made Daily responsibilities: -Reviewing 2 to 3 records per hour. Most of work is analytical involving research coverages and making phone calls to confirm certain key information. -Making some outbound calls, probably 1 to 2 calls per record reviewed. Shift: Monday-Friday, 8:30am-5:30pm Pay: $13-14/hr OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area. Apply for this job now or contact us today at 888.981.6731 for additional information. All applicants applying for US job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. (C) 2017 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use. *Req ID:* 04730-0009019699 *Functional Role:* Customer Service *Country:* USA *State:* MD *City:* FREDERICK *Postal Code:* 21703-8443 *Compensation:* $13.00 to $14.00 per hour *Requirements:* must have basic computer skills and be eager to learn!