Customer Service Supervisor

Employer
Robert Half Office Team
Location
Mechanicsville, VA
Posted
Mar 20, 2017
Closes
Mar 21, 2017
Industry
Other
Hours
Full Time
Customer Service Representative Customer Service Representative Openings! OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative with an excellent company in the Richmond area. Do you love building solid customer relationships? Then this position may be for you. This customer Service Representative position is with a growing transportation company located in Richmond. How you will make an impact * Receiving and placing telephone calls * Will take inbound calls from conductors and answer logistical questions, resolve issues, and recommend solutions * Provides accurate, friendly customer service in a timely fashion * Updating records and working heavily within Microsoft Office * Use analytical skill to recommend solutions to clients and conductors * Bilingual-Spanish is a must in order to resolve concerns from clients and drivers * Strong written and verbal communication skills OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area. Apply for this job now or contact us today at 888.981.6731 for additional information. All applicants applying for US job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. (C) 2017 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use. *Req ID:* 04310-0009052062 *Functional Role:* Customer Service *Country:* USA *State:* VA *City:* Mechanicsville *Postal Code:* 23116 *Compensation:* $13.30 to $15.40 per hour *Requirements:* What we're looking for * Experience performing extensive research to resolve complex customer inquiries * Excellent verbal, written, and social communication skills * Ability to interact effectively with internal and external partners and clients/customers * Advanced Microsoft Office skills * Ability to navigate multiple computer systems, applications, and utilize search tools to find information * Bilingual-Spanish speaking is a must