Customer Service Representative

Employer
Robert Half Office Team
Location
Baltimore, MD
Posted
Mar 20, 2017
Closes
Mar 21, 2017
Function
Customer Service
Industry
Other
Hours
Full Time
Company in Baltimore is seeking a BILINGUAL SPANISH Resolution Specialist! The Resolution Specialist is the first-line contact for customer issues, handles incoming prospect or customer inquiries or concerns, and uses company resources and Resolution Center policies and procedures to provide complete, accurate responses. Uses Resolution Center technologies and follows processes in accordance with Resolution Center standards to ensure contact handling accuracy and operational effectiveness. MUST BE BILINGUAL SPANISH! OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area. Apply for this job now or contact us today at 888.981.6731 for additional information. All applicants applying for US job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. (C) 2017 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use. *Req ID:* 02000-0009056344 *Functional Role:* Customer Service *Country:* USA *State:* MD *City:* BALTIMORE *Postal Code:* 21220 *Compensation:* $13.49 to $16.88 per hour *Requirements:* Must be able to pass pre-requisites of drug, background and credit check. Monday-Friday shift, room for growth, will be assigned case load, 60-70 inbound and outbound calls daily, Must be able to pivot between duties, proficieny in SalesForce, MS Office Suite, Typing, must have flexible schedule and advanced computer skills, Bilingual Spanish