Collections Specialist

Employer
Merchant Link
Location
Silver Spring, MD
Posted
Mar 20, 2017
Closes
Mar 23, 2017
Function
Accountant, IT
Hours
Full Time
Posted On12/16/2016 Collections Specialist Silver Spring, MD, US Salary Range : Worker Category :Full Time RegularJob Class SUMMARY The Collection Specialist isresponsible for timely collections of outstanding accounts receivable in afrequently changing fast paced environment while providing support to multiplelevels of internal and external customers. ESSENTIALDUTIES AND RESPONSIBILITIES Review and monitor the A/R agingplus any other applicable collection reports for collection effortsMake outbound collection calls in aprofessional manner while keeping and improving customer relationsSend collection emails and letters tobring in the maximum amount of revenue while maintaining a high level ofcustomer serviceCollect on customer payments pertheir agreements and company policyProvide timely follow up on paymentarrangementsResolve discrepancies and shortpaymentsIdentify issues attributing toaccount delinquency and discuss them with managementReview banking activity to monitorand record ACH rejects and resubmissionsEnlist the efforts of sales andmanagement when necessary to accelerate the collection processAccountable for reducing delinquencyfor assigned accountsProvide weekly and monthly reportsto direct supervisorRespondto customer inquiries: internal andexternalDevelopcollection methods that consistently lead to achieving or exceeding companyfinancial goalsAssist with interim and year-endaudit Assist with process improvementsWork on other projects as needed Ensure the accurate compilation, analysis andreporting of accounting data MINIMUMQUALIFICATIONSFour yearcollege degree required. Bachelor's degree in Accounting or Finance preferred.1-2 years ofrelated experience. Will accept education in lieu of experience.Solidknowledge of Microsoft Excel and Word.Highlydetail oriented with excellent judgment, analytical and problem solving skills.Ability tofunction in a highly confidential environment.Outstandinginterpersonal communication. Requisition ID1132 EXTERNAL POSTING FOR