Senior Systems Administration Specialist (Government)

Employer
AT&T
Location
Great Falls, VA
Posted
Mar 20, 2017
Closes
Mar 21, 2017
Function
Administrative
Hours
Full Time
The Sr. Systems Administration Specialist will be in Northern Virginia and will perform systems administration and operations roles for different customers on long-term contracts. The candidate must have 10+ years experience in systems management preferably working in large enterprises for distributed network and communications systems with demonstrated expertise with Linux, Unix, VMware, Windows server, and SQL database-enabled systems to administer and troubleshoot failed services and processes for fielded systems across multiple networkscandidate will be part of a network and systems administration team as the single-point-of-contact (SPOC) on an 8x5 basis to plan, coordinate, and execute all activities to manage production platforms across a large enterprise of numerous geographically dispersed sitescommunicate with carrier-grade operations centers for non-visible/managed systems to include work across disparate ticketing systems to aid in expediting restorationprocess multiple customer service order requests and manage network system service-impacting incidents from detection through closure. The candidate will develop and maintain troubleshooting and problem resolution procedures for common issues and develop sufficient expertise of existing operational dataflows to effectively respond to most issues without the need to escalate further.work with program management, impacted internal stakeholders, and customers to manage the operations and support lifecycles across the enterprise product portfoliosupport and coordinate all change and new software/hardware release activitiesmanage relationships and coordinate work between different teams at different locations as neededattend Release Readiness and Configuration Control Board reviews and walkthroughs as neededmaintain and control configurations across all fielded assetscontinually work towards making improvements in the operations management process, including development of scripts and automation tools to improve management of various platforms and toolsetscoordinate and present weekly and bi-weekly operations status at internal and customer meetings. Candidate must also be willing to take on additional duties that include extended 24x7 data analysis with other team members on a local Virginia customer premises as needed during the year. After receiving on-the-job analysis training, the candidate will perform missions in support of a customer contract and deliverables; manage and track all customer requests for information (RFI) to ensure quality, accuracy, and compliance.The ideal systems administration candidate has 15+ years operations experience with increasing responsibility managing and troubleshooting Linux, Windows, and SQL servers and is a highly-motivated self-starter who thrives in fast-paced and ever-evolving operations environmentsmust have experience in systems management for complex, distributed data processing and communications systemsexperience must include hands-on execution of software and hardware management for custom-developed applications running in a Linux-based environmentstrong server troubleshooting and management experience are necessary for Linux, Microsoft Windows server, VMware, and My-SQLthorough understanding of IP networking and communications are necessary to effectively perform this roleunderstanding of database path troubleshooting at the server level is required to determine the next diagnostic layercandidate should have extensive experience with system administration tools like Dell OpenManage, Xymon, Solarwinds suite (network management, ticketing system, and portals), and others to administer, diagnose, capture and communicate key information about problem and incident resolution status. The candidate must have mid-level or higher Linux and Windows server certifications as well as background in API and software script development; must demonstrate a high degree of creativity and problem solving, possess strong analytical skills, be detail and process oriented in creating and maintaining documentation, and be extensively capable with MS Office products to produce comprehensive plans, schedules, and supporting materials to help convey detailed information; excellent verbal and interpersonal skills are vital to mission success; must be comfortable interacting with senior leadership from both internal and customer organizations to convey critical information and gain concurrence. A bachelors degree is required (Masters degree preferred), preferably in computer science or an engineering discipline. Required Clearance: US Citizen, with a Top Secret/SCIDesired: Storage and event management tools experience: CentOS, NetApp, SolidFire, Splunk; strong familiarity with routing and switching, Voice over IP, time division multiplexing, optical carrier networks, load balancers, optical taps, firewalls, and automated configuration management tools.AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V