IT Public Safety System Analyst
The IT Public Safety System Analyst provides technical support required to ensure the safety of citizens and visitors to the City. Employees in this classification work in coordination with the Police Department, providing on-site technical and project support including system administration, maintenance, enhancements, and research for the Police Department computer systems and related peripherals. Works with Information Technology Division and Police Department to provide detailed and in-depth research of Police impacting technologies; research, recommend, and support hardware and software technology for PD based on needs; including system administration, documentation, testing, provide technical support, and work with vendors and other jurisdictions to determine best fit and implementation. This includes both Body Worn Camera (BWC) and Next Generation 911 (NG911). Responsible for researching, recommending, organizing, controlling and evaluating technology for the body camera program. Oversee hands on deployment and device maintenance, device updating, warranty repair, training of staff on the use of the camera system, trouble shooting, video procedures, software use, and assisting with public records release to include following legal guidelines of required redaction. Responsible for researching, recommending, and evaluating computer and telephony hardware and software for PD for the E911 next gen telephone system to replace existing legacy system. Analyzes and interprets policies, applicable laws/legislation and best practices related to the collection, storage, retention and access of digital evidence (video). Processes and prepares digital evidence and/or technical reports necessary for court testimony, internal tracking and auditing purposes. Provides instruction on the use of the camera and video storage system and the technical requirements and standards of digital evidence / video to technical staff and non-technical consumers. Configures, implements, maintains, enhances, and supports PD hardware and software technology including Tablets, MCT, Mobile Field Reporting, Aircards, Wi-Fi, Gobi, AVL/GPS, license plate readers, mobile printers, CAD to CAD, Finger print readers, EverBridge emergency communication system, and Malware/virus removal and system recovery. Provides support for EOC (Emergency Operation Center) and Mobile Command Bus. Attends regional emergency management, Body Camera, and E911 technology meetings. Stays up to date on video camera technologies and best practices related to the device distribution, camera operation, video capture, data storage, retention and access of digital evidence (video). Provides on-call support (16-hrs weekdays; 24-hrs weekends; two-week period on 8-10 week rotation). Interacts and communicates with various groups and individuals including Information Technology Manager, Police Department employees, Information Technology staff, other City personnel, vendors, members of other agencies and jurisdictions, along with, the general public. Position reports to the Information Technology Manager and has on-site accountability with the Police Department. Bachelor's degree in Information Technology or other related technical field supplemented by two (2) years experience utilizing computer technology; or any equivalent combination of education, training, and experience, which provides the required knowledge, skills, and abilities for this position. May be required to possess additional certification(s) as deemed necessary by the City. Prior Police or Military experience is preferred but not required.This position will require a polygraph, background investigation and pre-employment physical & drug screen. Initial review of applications will take place on Wednesday, January 18th, 2017. Priority will be given to applications received by then.