Service Engineer Automation

Voith GmbH
Dover, PA
Mar 20, 2017
Mar 21, 2017
Full Time
As a company that specializes in IT and automation technology in machine and plant engineering, wea€ (TM) re used to being at thecenter of things. Our components record, control and transmit a wide range of operating parameters, such as pressure,acceleration and temperature. They also monitor oil levels, filter states and efficiency. This information is fed to IT systems thatopen up cutting-edge applications for our customers. Our intelligent products make us an ideal partner for Industry 4.0applications. Join Voith Digital Solutions and become part of a global family-owned company with four divisions and around19,000 employees. Service Engineer Automation York, Pa Summary Statement:Plan, assess, conduct and report on field service and commissioning assignments on Voith Schneider Propeller (VSP) control equipment and other rotating machinery control equipment. Assigned tasks can be regular annual service of the installed base or new equipment commissioning, inspections, customer consulting, troubleshooting, maintenance and repairs and condition assessment. Supervises:Not applicable. Primary Responsibilities:Professional conduct of inspections, maintenance, repairs, and optimizations on VSP control equipment.Troubleshooting and eliminating of control specific disturbances.Installation, software updates and data recording on customer site.Open and closed loop control optimization in coordination with the customer to improve efficiency (eg fuel efficiency).Remote diagnostic of machine and control problems.Pro-actively support sales of spares, upgrades, trainings and other services.Provide cost estimates and technical support for proposals.Commissioning of new equipment.Training or instruction of the customer on the new equipment.Create service and commissioning reports, meeting protocols and test reports.Establishing of long-term customer relations with outstanding customer satisfaction.Operation, maintenance, storage and calibration of Voith Digital Solution and rental test equipment Principal Working Relationships:a€œProject Managementa€ a€" Coordinates with the customer self-sufficiently by exchanging information and schedule times with customer.Sales and Engineering a€" Exchanges information and coordinates with the sales and/ or engineering department on the project specifics and insures feedback of information requested by Engineering is handled after testing.Purchasing Group - Provide information for the purchase or rental of test equipment and supplies. Position Specification Education: Bachelor of Science in Mechanical, Civil, Electrical or Computer Engineering of accredited School. Special Knowledge or Skills:Fully fluent in English and good communication skills. Must have hands on experience withControls, electrical and mechanical components of large rotating equipment. Must be capable of setup, calibration and operation of test equipment utilized for controls, electrical and mechanical testing of rotating machinery. Computer skills with Microsoft Office software products (ie Word, Excel) are essential for preparing testing proposals, instructions and reports. Prior Experience:A strong electro-hydraulic mechanical and controls background on large rotating equipment.Exposure to personal computers and digital data acquisition equipment.Knowledge in programming acc. to IEC-61131-3 (a€œCodeSysa€) and C++.Very good electrical engineering knowledge.Knowledge in bus system and communication protocols (CAN, ModBusTCP, ModBusRTU, RS232 RS422 RS485, Profibus)Knowledge in sensors, actuators, signals processing and signal analysis. Other Qualifications or Requirements:Self-sufficient working team player with a mentality for service, talent for organizing owns time and resources and a friendly and secure appearance. Effective in verbal and writing skills. Willingness and availability to travel 80-100 percent of the time predominately to domestic locations and occasional international travel. This position requires exercising good judgment, resourceful at handling unforeseen events, trustworthy in handling company affairs. Must consistently comply with Voith and owners safety policies and demonstrate good working relationships with others (fellow employees, customers, consultants, and representatives of other equipment suppliers at a job site), work to schedules and deadlines often established by others.Voith GmbH is an EEO/AA/VEVRAA compliant Federal Contractor and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or any other classification protected by federal, state, or local law..

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