Call Center Agent

Center for Vein Restoration
Silver Spring, MD
Mar 20, 2017
Mar 21, 2017
Customer Service
Full Time
Job DescriptionCenter for Vein Restoration is hiring a Patient Services Coordinator (PSC) for our Centralized Scheduling Department at our corporate office in Greenbelt MD! The PSC is responsible for handling all inbound and outbound calls for new and existing patients. The PSC's maximize patient satisfaction by understanding the needs of the patients to provide optimal support.Start making a different in patient's lives today! Qualifications and Education Requirements: Ability to be a compassionate customer service advocate who is also a self-starter, can work independently and as part of a team and has excellent time management skills Capacity to handle multiple phone lines at the same time pleasantly and efficiently Ability to work in a dynamic, fast-paced and multi-call handling environment Strong written and verbal communication skills Strong organizational and computer skills Excellent customer service skills with a positive can do attitude Bilingual (English/Spanish) is a plus! Education: High School Diploma/GED required; 1-2 years of college preferred 1-2 years of customer service experience; preferably in a medical environment. Knowledge of medical office/practice preferredCompany DescriptionThe Center for Vein Restoration, CVR,, is nationally recognized as the leader in the treatment of treating venous insufficiency, the cause of varicose veins and spider veins, and is dedicated to relieving leg pain, treating the vascular cause of severe leg wounds, and eliminating unsightly veins, allowing patients to look better, feel better and live better. With 70 locations and 47 physicians and an aggressive growth agenda, CVR has assembled the most qualified and experienced team of physicians, researchers and staff to serve patients across Maryland, Washington DC, Virginia, New Jersey, New York, Connecticut, Indiana, Alabama & Michigan.

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