Field Service Technician II - Commercial Electronic Security

Employer
Siemens
Location
Baltimore, MD
Posted
Mar 20, 2017
Closes
Mar 31, 2017
Function
IT, Security Engineer
Hours
Full Time
**Field Service Technician II - Commercial Electronic Security - Baltimore, MD** Locations:Baltimore, Maryland Job Family: Customer Services Apply English (US) **Job Description** **Division:** Building Technologies **Business Unit:** Field Operations **Requisition Number:** 206658 **Primary Location:** United States-Maryland-Baltimore **Assignment Category:** Full-time regular **Experience Level:** Mid level **Education Required Level:** Associate's Degree / College Diploma **Travel Required:** 15% **Division Description:** Siemens is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationality for more than 165 years. As a global technology company, Siemens is rigorously leveraging the advantages that this setup provides. To tap business opportunities in both new and established markets, the Company is organized in nine Divisions: Power and Gas, Wind Power and Renewables, Energy Management, Building Technologies, Mobility, Digital Factory, Process Industries and Drives, Healthineers and Financial Services. The Siemens Building Technologies Division is the world market leader for safe, energy efficient and environmentally friendly buildings and infrastructure. As a technology partner, consultant, service provider, system integrator and product supplier, Building Technologies offers fire protection, security, building automation, heating, ventilation and air conditioning (HVAC) and energy management products and services. For more information, please visit: -technologies.htm **Job Description:** **Position Overview** + Field Service Technician: Coordinates, manages implements and/or performs service for new equipment installation, equipment, or repairs for Commercial Electronic Security Systems. **Responsibilities** + Provides technical service to customer Electronic Security systems including technical support during the installation and commissioning of new or expanded systems. + Coordinates with contractors in the process of installation of systems sold by a branch office. Performs system commissioning on systems including loading software programs and implementing modifications as necessary. + Conducts testing and inspects systems under maintenance agreements. Responds and carries out to completion any troubleshooting and repairs to assigned customer systems. Ensures company-owned test equipment and installation equipment is in proper working order. + Returns equipment in need of repair or calibration to the office in a timely manner. Identifies code issues and non-conformance issues. Makes recommendations regarding both systems installations and service contract facilities. + Reports daily on activities completed, deferred, requiring further action or material. + Participates in On-Call assignments/ schedules as required. **Required Knowledge/Skills, Education and Experience** + **A.S. degree in Electronics or related field, or equivalent experience in the installation and maintenance of low voltage electronic systems.** + **2 to 3** **years in the installation and maintenance of Fire Safety Products.** + **NICET Certification Requirements. (National Institute for Certification in Engineering Technology) Level II Fire Alarm Certification Within 24 months State or local fire alarm planner or contractor license as required by state regulations within 24 months.** + **Strong customer service skills.** + **Good verbal and written communications skills.** + **Skilled in the PC applications and in the use of word processing and spreadsheet programs.** + **Ability to lift seventy-five (75) pounds unassisted.** + Individual must possess a valid Driver's license in good standing + Individual must be at least 21 years of age in order to participate in the required Siemens vehicle plan + _Qualified Applicants must be legally authorized for employment in the Unites States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States._ LI-MJP** **Equal Employment Opportunity Statement** Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law. **EEO is the Law** Applicants and employees are protected under Federal law from discrimination. To learn more, Click here at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm . **Pay Transparency Non-Discrimination Provision** Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here at https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf .