Liability Adjuster

Erie Indemnity Company
Silver Spring, MD
Mar 20, 2017
Mar 27, 2017
Accountant, IT
Full Time
Division or Field Office: Silver Spring Branch Office Department of Position: Claims Department Work from: Silver Spring, MD BranchAt Erie Insurance, you re not just part of a Fortune 500 company; you re also a valued member of a diverse and inclusive team that includes nearly 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. To attract and retain the best talent, we reward our team members with competitive salaries and a very generous benefits package.Position SummaryExercises independent discretion or judgment in handling of personal lines and commercial auto claims involving questionable or clear liability issues. Handles simple property damage and litigation claims, limited to small claims court.Chosen candidate may work out of either the Silver Sring, MD or Hagerstown, MD offices, or highly qualified candidates may be considered to work out of a home-based office in the vicinity of either office.Duties and ResponsibilitiesEstablishes immediate contact with Policyholders and claimants, conducts investigations, interviews insureds, witnesses and physicians, evaluates and makes recommendations regarding coverage. Sets and maintains adequate reserves, obtains reports and related materials, determines liability and total value of claim, and issues checks or declines payment. Documents files and submits final report. Identifies subrogation situations and initiates appropriate action. Within designated authority, negotiates with plaintiff attorney as required. Develops and applies a working knowledge of legal and medical claims terminology and procedures. Attends industry-related training programs and attends other training sessions to stay current on policy changes, interpretation or new legislation. Participates on Catastrophe Team when required.The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.CompetenciesAbility To Learn And Follow ProceduresAbility To Maintain ComposureAbility to Manage ComplexityDecision MakingDeveloping And Maintaining RelationshipsInfluencing SkillsInformation Management SkillsInterpersonal CommunicationJob-Specific KnowledgePlanning And OrganizingProblem AnalysisService OrientationStress ToleranceTime ManagementQualificationsHigh school diploma or GED required. Bachelor's degree preferred. One year claims adjusting experience, preferably with casualty claims, or equivalent educational experience, required. Position requires incumbents to serve on Catastrophe Team, which may include travel on short notice to other locations for periods in excess of two consecutive weeks. Appropriate license as required by state.Physical RequirementsLifting 0-20 lbs; Occasional (Lifting 20-50 lbs; Occasional (Lifting Over 50 lbs; Occasional (Driving; RarelyPushing/Pulling; Occasional (Manual Keying/Data Entry; Often (20-50%)

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