Sr Security Supervisor

Employer
Blackstone Consulting
Location
Silver Spring, MD
Posted
Mar 20, 2017
Closes
Mar 21, 2017
Industry
Other, Security
Hours
Full Time
*Description/Job Summary* Founded in 1991 by company president Joe Blackstone, Blackstone Consulting, Inc. (BCI) is an international service provider supporting nearly 6,000 employees. Summary: Typically an entry level position for someone with no prior security experience, someone with some prior law enforcement or military experience needing additional training or experience to acclimate to the private security environment. May stand an individual posts in less complex environment or along with more senior officers; provide employee or member escort duties; monitor alarms and cameras, sign in visitors, assist in badging or other security operations activities. Immediate opening for a dedicated individual with a strong work ethic and general understanding of the familiarity with the duties of a security officer. Principle Responsibilities: * Direct responsibility for back-up, Security and Documentation of critical database(s) * Direct responsibility for ensuring all Staff members are in compliance * Direct responsibility for ensuring all System Testing Programs are in compliance * Firs Point of Contact for other Staff members: technical and logistical support * Direct responsibility for accumulation of Statistical Reporting data as assigned * Direct responsibility for ensuring Inventory and Repair Status records are in compliance * Other duties as assigned * Investigates incidents of unusual circumstances reported by Kaiser Permanente personnel, visitors, physicians or patients and reports an incident, verbally or through general incident form, by the end of each shift. * Writes incident reports and documents investigative steps and results. * Responds to emergency calls for assistance to control disorderly conduct or combative patients. * Patrols buildings and grounds; and inspects doors, windows, and locks to determine level of security. * Patrols parking areas to detect any irregularities. * Inspects outgoing parcels as necessary to prevent theft of Kaiser Permanente property. * Reports all safety and fire hazards observed on routine patrols and inspections. * Assists and gives courteous responses to any inquiries made by patients, visitors, or personnel. * Enforces all Kaiser Permanente & BCI policies and procedures as assigned by Administration and BCI Management. * Performs all other responsibilities as directed. Job Requirements: * Must be able to meet and continue to meet any applicable state, county and municipal licensing requirements for Security Officers. * Knowledge of or ability to learn security operations and procedures. * Pass each healthcare competency exam and/or skills lab including a managing or defusing assaultive behavior training program or similar course as described by the client * Ability to carry out instructions furnished in written, oral, or diagrammatic form. * Ability to be an effective team member. * Ability to maintain professional composure when dealing with unusual circumstances. * Courteous telephone manner. * Ability to adapt to changes in the external environment and organization. * Ability to write routine correspondence, including logs and reports. * Good organizational skills. * Ability to provide high quality customer service. * Good interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures. * Ability to Multi-task is very pragmatic function of this position MINIMUM QUALIFICATIONS AT ENTRY Additional qualifications may be specified and receive preference, depending upon the nature of the position. The incumbent must be able to perform each essential function satisfactorily. The requirements below are representative of necessary knowledge, skill, and ability. Computer operational knowledge is required. Call Center Representative Skills and Qualifications: Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking *All employment is conditional upon successfully passing a background and drug screening.*