Retail Sales Jewelry Clerical, Part Time: Columbia, MD, Macy's The Mall in

Columbia, MD
Mar 20, 2017
Mar 21, 2017
Full Time
**Description:** *Job Overview:* The Jewelry Clerical is responsible for processing new merchandise and maintaining all of the records for the Jewelry Department. Other responsibilities coincide with support and clerical functions. Perform other duties as assigned. The Flex schedule is designed to allow Macy's to flex up staffing during key events and peak selling times, and allows you the flexibility to maintain your current responsibilities while earning extra money and enjoying a retail discount of up to 20%. If you have a flexible availability and think that you would enjoy a fast-paced retail environment, then this may be the opportunity for you! *Essential Functions:* * Be proficient in POS and MPOS systems including Search and Send, My Client and More@ Macy's tablet app; * Proactive in assisting customers who are using devices to shop and compare, whether Macy's devices or their own; * Assist customers in all aspects of service fulfillment (ie BOPs), and have the ability to qualify customer needs, figure out what's right for them, and then get them in touch with the right associate, MBA, or Personal Shopper; * Provide an exceptional customer experience by ensuring the customer is always the priority; * Check-in all new merchandise in a secure off-floor location with another associate; * Use RF equipment to scan out damages, transfers, and return to vendor merchandise; * Perform price changes as needed; * Rearrange jewelry cases for new merchandise, season changes, special events, and clearance sets; * Prepare monthly jeweler invoices and send to the Jewelry Center; * Pack all customer sizing and repair orders; * Pack outbound shipments to the Jewelry Center; * Organize and file shipping, receiving, customer sizing, repair, sales, and return documentation; * Be aware of supply inventory and place orders when needed; * Print and reconcile the Stock Activity Journal for the Jewelry and Watch departments; * Replenish displays and other products as needed; * Assist in the inventory process; * Maintain orderliness and cleanliness of jewelry counters and area; * Attend to customer service needs in a friendly and helpful manner when approached; * Maintain high customer readiness standards by delivering a clean, neat, easy to shop store environment; * Assist with special projects as assigned; * Follows shortage programs and procedures; * Perform these functions in an efficient manner, as directed by the Supervisor; * Regular, dependable attendance and punctuality. *Qualifications:* Education/Experience: * No specific educational accomplishments are necessary. No experience is needed. *Communication Skills:* * Effective written and verbal skills, ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Excellent written and verbal communication skills. *Mathematical Skills:* * Basic math functions such as addition, subtraction, multiplication, and division. * Able to use a calculator. *Reasoning Ability:* * Self-starter, able to work independently and as part of a team and must have good time management skills. *Physical Demands:* * This position involves constant moving and standing. Involves standing for at least two consecutive hours. Involves lifting at least 30 lbs. May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Involves close vision, color vision, depth perception, and focus adjustment. *Other skills:* * Ability to collaborate and function as a member of a team. * Must possess a strong sense of urgency. * Should be comfortable with the use of computers and frequent use of RF equipment. * **Work Hours:* * Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs. *This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal**Opportunity Employer, committed to a diverse and inclusive work environment.* **Primary Location:** United States-Maryland-Columbia-MD **Job:** Commissioned Sales **Req ID:** 71099173

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