Customer Service Representative

Employer
Aaron's Inc
Location
Clinton, MD
Posted
Mar 20, 2017
Closes
Mar 21, 2017
Function
Customer Service
Industry
Other
Hours
Full Time
Aaron's provides a fun and positive environment for our associates and a place where we take building relationships with our customers personally! As a Customer Service Representative, you will play a key role in the success of the store through: in-store sales, telephone sales, direct marketing, new customer growth & renewal payment processing. Additionally, our Customer Service Representatives ensure showroom floors are well-maintained and provide a warm, friendly environment for our customers. **Job Duties** Personally support every customer to Own it. Customer Care & Service Drive Sales through building authentic relationships with customers Assist customers on the showroom floor Accept & process current customer payments Assist with store sales by in store marketing Input customer information into the store computer for new lease agreements Update customer information & account status in the store's computer system Manage cash transactions with customers Administrative Assistance File & maintain customer folders and records Answer incoming telephone calls Maintain regularly mailing campaign Process order forms and references Additional duties Maintain the appearance & organization of the customer transaction counter Assist in the maintenance of the showroom through cleaning, organizing & merchandising Additional duties as assigned by management **Job Requirements** High school diploma or equivalent Excellent interpersonal skills are required for daily customer contact Working knowledge of electronic products (appliances, computers, etc.) Strong sales skills- showroom and telephone Position may require lifting up to 50 lbs. without help Excellent telephone manners Strong communication skills Strong computer skills Maintain professional appearance **As a Potential Aaron's Associate** You'll share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. You'll be a contributing team member in an environment that embraces challenge and has a strong drive to achieve. We like to set the bar high, roll up our sleeves and work together to out-perform the competition. You'll have an opportunity to work in an environment which prides itself on recognizing and rewarding top performers. **About Aaron's** Aaron's has a long legacy as an industry leader, with continued growth regardless of the economy. In business since 1955, we have grown to over 2,000 stores across North America built on a foundation of excellence, customer focus, & quality products and services. Personally and professionally, we hold ourselves to high standards and unwavering commitment to do what's right; treating every individual with respect, compassion and integrity. We are highly invested in the communities we serve through our community outreach programs; donating time, products and services locally and nationally. As a Customer Service Representative at Aaron's, you will have access to a comprehensive benefits package that includes: Paid time off including vacation days, sick days and holidays Unlimited bonus & commission opportunities Five day work week, Sundays always off! Medical, dental & vision insurance 401(K) with company match Life insurance Disability benefits A drug screen and criminal background investigation is required. Aaron's is an Equal Opportunity Employer