Requisition Number16-0037 Anne ArundelTitleHostCityHanoverStateMDDescriptionWhen you start your career at Joea€ (TM) s Crab Shack, youa€ (TM) ll become part of a winning team of motivated and positive members who pride themselves on providing the perfect Joea€ (TM) s Crab Shack experience to each and every guest! As a valued team member, youa€ (TM) ll enjoycompetitive pay and benefits and outstanding career growth opportunities, all in a fun, friendly environment where you can really shine. What are you waiting for? Apply today! Job Summary The Greeter position is to work as a member of the team to keep the flow of the restaurant at a steady pace by directing Guests to tables and bar. Welcome Guests as they enter the restaurant, seat them at tables in time designated to them, and help ensure qualityof product and service by regulating accurate time restrictions. Key Job Responsibilities a€ cents Answer all phone calls within 3 rings using the proper phone answering procedures. a€ cents Always greet the Guest as soon as they enter the restaurant with a smile. a€ cents Be cheerful, helpful, and take accurate phone messages for the Manager when necessary. a€ cents Be able to give directions to the restaurant. a€ cents Create a great first and last impression for our Guests. a€ cents Adhere to timing standards for products and services. a€ cents Must know all food and retail products offered. a€ cents Apply positive suggestive sales approach to guide Guests. a€ cents Assist with keeping the restaurant clean and safe. a€ cents Follow daily cleaning calendar. a€ cents Ensure complete Guest satisfaction before they exit and inform a Manager if not. a€ cents Accurately quote wait times. a€ cents Assist servers whenever possible. a€ cents Participate in celebration whenever possible. a€ cents Maintain spotlessly clean menus and promotional materials. a€ cents Follow daily Cleaning Calendar tasks. a€ cents Assists with cleaning tables and parking lot. a€ cents Responsible for assisting Guests in retail area. a€ cents Fold and organize retail area. a€ cents Be able to operate POS terminals. Minimum Requirements a€ cents Clear written, verbal, and phone communication skills. a€ cents Must have the physical abilities to carry out the functions of the job description. a€ cents Must be able to responsibly handle cash transactions. a€ cents Must be physically able to dance. a€ cents Must be able to work in a team environment. Physical Demands The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentialfunctions. While performing the duties of this job, the team member is regularly required to stand, walk, use hands to finger, handle or feel; reach with hands and arms; climb or balance; and talk or hear. The team member is occasionally required to stoop,kneel, crouch, or crawl and taste or smell. The team member must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision,peripheral vision and depth perception. Work Environment The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentialfunctions. Similar Job Titles / Key Words: Greeter, Food Service Joea€ (TM) s Crab Shack is an Equal Opportunity employer that does not discriminate against an employee or applicant based upon race, color, religion, gender, national origin, disability, or veterans status, in accordance with 41 CFR 60-1.4(a), 250.5(a), 300.5(a)and 741.5(a). This job description is a summary and not all inclusive of position duties and responsibilities.