Work from Home Customer Service and Marketing Consultant

Employer
VirtualVocations.com
Location
Baltimore, MD
Posted
Mar 17, 2017
Closes
Mar 31, 2017
Industry
Other
Hours
Full Time
A creative and digital marketing services agency is seeking a Work from Home Customer Service and Marketing Consultant.Core Responsibilities Include: Handling customer calls and inquires to meet or exceed customer support quality measurementsDocumenting details of each call accurately as per company-provided guidelinesAssisting in the creation and maintenance of customer-specific documentationPosition Requirements Include:Experience in providing customer service/account management support through phone, email and chatExcellent verbal and written communication skills, with strong phone and interviewing skillsData entry experienceVersed in online research and managing digital content and communicationsKnowledge of search engine optimization (SEO) best practicesStrong client relationship building experience