Virtual Customer Support Specialist

Baltimore, MD
Mar 17, 2017
Mar 31, 2017
Full Time
A world class company culture that is reinventing how companies listen to their employees and help them be their best selves at work has an open position for a Virtual Customer Support Specialist.Core Responsibilities Include: Fielding inbound support tickets and chats and resolving issues in a way that leaves our customers smilingCollaborating with company sales & customer success teams to deliver a delightful support experience for new and prospective clientsAssisting customers with all technical concerns associated with new account set-up, as well as requests associated with long-term account healthSkills and Requirements Include:B.S. or BA degreeOutstanding attention to detail, with a passion for proactive problem-solvingWarm, clear, and professional written and phone communication

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