Customer Support / Support Technician

Home Technology Architects, LLC
Rockville, MD
Mar 16, 2017
Mar 29, 2017
Specialty Trades
Full Time
Job DescriptionAV / IT Technician providing customer service and support for client systems.Responsibilities includeRespond and solve client technical issues and perform AV/Network/PC systems maintenance.Train Clients and Provide introduction to their system(s)Installation, configuration, and troubleshooting Audio/Video, Network, and Integrated Control Systems.Create documentation for end user system use and troubleshootingLearn and perform Audio/Video calibrationsDesire and ability to learn new technologies and solutionsTechnical Knowledge of at least one of the following: Networking, AV, Control4, Software, and/or PC/MACLooking for individuals with great work ethic, good technical skills, passion to learn, and ability to work well with clients and team members.Company DescriptionHome Technology Architects, LLC, (HTA) is a design, installation and support company providing the Network Communications, Entertainment, Distributed Audio, Computer, and Control systems that make homes more productive, efficient, and entertaining.