Office of Information Technology Summer Intern
Overview: Established by Congress in 1974, the Legal Services Corporation (LSC) is the country's single largest funder of civil legal aid for low-income Americans. LSC currently funds 133 independent, non-profit legal aid organizations with more than 800 offices throughout the nation. LSC's mission is to promote equal access to justice and provide grants for high-quality civil legal assistance.
The Office of Information Technology (OIT) has recently rolled out new software, including Microsoft Office 2016/Office 365, Salesforce, and Box, and is developing a new grants management system. The intern will play an integral role in supporting the team, and will have the opportunity to learn about standard business technology, training, and support, as well as work on specific projects.
The primary objectives of the internship are for the intern to:
- Acquire an intimate understanding of business software development and implementation;
- Participate in system development and support LSC-wide IT initiatives;
- Gain a better understanding of IT business training for staff by assisting the Training and Implementation Specialist; and
- Learn time management skills while working on multiple time-sensitive projects.
The intern's hours will be up to thirty-seven and one-half (37.5) hours per week. The internship will run from June through August 2017.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
LSC is accepting applications from current undergraduate and graduate students. The ideal candidate with be dependable, self-motivated, professional, hard-working, disciplined, and demonstrate integrity. He or she will have excellent research and analytical skills, excellent oral and written communication skills, be attentive to details, and able to work both independently and on a team. He or she also will exercise good judgement and be an effective problem-solver and intellectually curious. Experience with Salesforce, SQL server, MYSQL and/or Oracle a plus.
The intern's principal duties and responsibilities include:
- Assist the staff Developers by inputting/migrating data to Salesforce, cleaning data prior to import, and assisting with the review of data migration reports and test data usability;
- Test forms, workflows, and initial functionality of the new Grants Management System;
- Assist the Web Developer/Application Specialist with the collection and organizing of feedback through the User Acceptance Testing;
- Assist with end-user training and support by working closely with the Training and Implementation Specialist, specifically with documentation, recording sessions, and eventual training with LSC staff; and
- Other light end-user support when needed.
This position is paid hourly. Hourly rate is based on class year: $11.50-$14.50 for undergraduates and $15.50-$17.50 for graduate students.