Customer Service Advisor - 652-Severna - Millersville,MD (Millersville, MD)
Come Shine With Us! Mister Car Wash is an industry leader and the nation's largest and fastest growing car wash company, operating over 240+ car washes and express lube centers in 20 states, with 7,500+ employees and counting. We're seeking Customer Service Advisors (CSA). What we offer: + Average earnings of $20 per hour! + Medical, Dental, and Vision coverage + Generous Paid Time Off + Career Pathing with a National, Premier Employer + Car Wash and Lube Center Discounts + Company paid Short-Term Disability coverage + FUN working environment What you would do: + Promptly acknowledge customers and set the tone for a superior experience + Present options and suggest services based on customers expressed needs + Consistently exceed sales goals and performance standards + Provide world class customer service + Educate on the benefits of our Unlimited Wash Club (UWC) + Properly invoice customers based on the services performed + Accurately process service tickets and balance cash drawers at the completion of each shift What we're looking for: + Outstanding Customer Service and ability to problem solve + Outgoing, energetic and a track record of exceeding goals + Suggestion selling skills with the ability to educate customers + Excellent communication skills (listening, verbal, & written) + Ability to work a flexible schedule with long hours on your feet and in a fast paced environment Employees who typically do well in this role have prior experience in: Sales, retail, convenience stores, hospitality, military service, call centers, dealerships, banks and customer service. **All applicants are required to submit a pre-hire background check** Join the Mister Car Wash Team Today!