Clinical Customer Service Coordinator -Meyer 8/Meyer 9

Employer
Johns Hopkins Medicine
Location
Baltimore, MD
Posted
Mar 15, 2017
Closes
Mar 21, 2017
Function
Customer Service
Industry
Other
Hours
Full Time
**Clinical Customer Service Coordinator -Meyer 8/Meyer 9** Apply Johns Hopkins Hospital/Johns Hopkins Health System, Baltimore, MD Requisition # **148605** Day Shift Full Time (40 hours) Weekend Work Not Required Johns Hopkins Health System employs more than 20,000 people annually. Upon joining Johns Hopkins Health System, you become part of a diverse organization dedicated to its patients, their families, and the community we serve, as well as to our employees. Career opportunities are available in academic and community hospital settings, home care services, physician practices, international affiliate locations and in the health insurance industry. If you share in our vision, mission and values and also have exceptional customer service and technical skills, we invite you to join those who are leaders and innovators in the healthcare field. Ability to recognize and/or anticipate the needs of customers and respond accordingly. Analytical ability to organize work, set priorities, performs duties simultaneously, and effectively function in stressful situations. Highly effective verbal and written communication skills to coordinate/provide information to patients, families, and the health care team. Highly effective interpersonal skills necessary to interact with patients, visitors and other health care team members. Ability to maintain current knowledge in business related to technology and be able to apply this knowledge to the business setting by making recommendations to improve operations. Demonstrated PC proficiency, including word processing, PowerPoint, and database/ spread sheet applications. Requires math skills appropriate to understand and perform basic budget and spreadsheet functions. Associate Degree in Business or related field required. 2 - 3 years of work experience using customer service, data management, time management and office management skills, preferred. Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law. Johns Hopkins Health System and its affiliates are drug-free workplace employers.