Marketplace Cashier Line Attendant (FT)

Caesars Entertainment
Baltimore, MD
Mar 15, 2017
Mar 21, 2017
Accountant, IT
Full Time
Requisition Number:1111877 Job Title:Marketplace Cashier Line Attendant (FT) Date Posted:3/7/2017 Department:Food & Beverage Property:Horseshoe Baltimore Shift:Graveyard Status:Full-Time Horseshoe Casino Baltimore on Russell Streetin Baltimore's south side opened in August 2014. Horseshoe Baltimore was designed to maximize connectivity with existing hospitality operators, neighboring professional sports venues M&T Bank Stadium and Camden Yards, and the city's famed Inner Harbor. With nearly 122,000 square feet of non-stop gaming action, the casino features video lottery terminals (VLTs), table games, and a World Series of Poker room. Guy Fieri's Baltimore Kitchen and Bar, John Besh and Aaron Sanchez's Johnny Sanchez, Horseshoe's famous Jack Binion's Steak and a "Baltimore Marketplace" featuring authentic Charm City food outlets round out the food offerings. Horseshoe Baltimore also features nightlife at 14forty, Horseshoe's center bar featuring 24/7 entertainment, not to mention bars such as B'More Beers, which highlights some of Baltimore's famed brewers. Job Description: JOB SUMMARY: The Market Place Line Attendant is the first point of contact for our customers and will display an upbeat and professional demeanor at all times. All Candidate will display scripted dialogue and address all customers by Mr./Miss. And last name. The Cashier and Line Attendant position is responsible for all customer communication, including general inquiries and walk up reservations. All Cashier and Line Attendant are required to offer a warm farewell and thank our guests for dining with us at the restaurant. KEY JOB FUNCTIONS: . Conforms to standard uniform and dress code and displays all the appearance standards in the policy and procedure document. Staff is well groomed, attired in clean, crisp, well-maintained uniforms with proper fitting . Arrives to work station and begins pre-opening checklist. . Responsible for menu cleanliness and inspects all food, lounge and beverage menus for stains, bent pages, and complete pages. . Daily operation of the Info-Genesis and using all Caesars cash handling responsibilities. . Provides quick and legendary service to our guests as they move through the serving line. . Provides differentiated service standards to Diamond and Seven Star Customers. . Attendants are required to attend all pre shift meetings so that they are educated on property wide events and promotional events within the casino. . All Attendants are trained to describe in detail the preparation methods and ingredients associated with any item on the menu. Explain menu highlights and promote specials to guests at the door. . Attendants will be required to attend all training session and vendor tastings. . Attendants are required to learn and follow all steps of service when necessary. . Attendants are required to assist with furniture alignment in the lounge and bar, police the floor for garbage. Qualifications: EDUCATION and/or EXPERIENCE: . High School Diploma or Equivalent, College or Food and Beverage degree preferred. . Major Hotel or chain restaurant experience as a greeter or Host/Hostess preferred. . Microsoft, Word and Excel experience required. QUALIFICATIONS: . Ability to bend over, lift, and carry ten entrees on an oval (approximately 50-60 pounds). . Ability to work 10-14 hour shift with 90% of that time spent standing and walking with 10% of shift spent sitting working on computer. . Candidates must be certified to operate and input information into Open Table and Micros. WORK ENVIRONMENT: . High volume, fast paced, frequent interruptions. Must interface well with co-workers and management. Long hours involved, flexible working hours and available on weekends and holidays. Must be able to work in a smoke filled environment. As part of Caesars Entertainment's employment process, finalist candidates will be required to complete a background check, prior to an offer being extended. These background checks include: + Prior Employment Verification + Education Verification + Social Security Trace + Criminal Background Check + Drug Screen + Motor Vehicles Records (where required for position)

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