Customer Service Representative

Employer
Signature Flight Support
Location
Dulles, VA
Posted
Mar 15, 2017
Closes
Mar 21, 2017
Function
Customer Service
Industry
Other
Hours
Full Time
## Position Description We Service Private Jets! Are you interested in the aviation industry; and do you have experience or interest with customer service? Are you a student seeking a job to compliment your schedule, or starting a career in aviation? As a Customer Service Representative, you will work in a team environment, working with flight crews and passengers. We invite you to become a member of the worldwide Signature Flight Support team. **Expectations:** * Delivering a proactive, personalized service experience to Private and Corporate Aviation clientele. * Arranging services including hotel, catering, and ground transportation. * Coordinating aircraft services, such as fuel and hangar storage. * Effectively communicating via air-to-ground radio and ground-to-ground radio, in addition to other forms of communication. * Educating customers on available services, promotions and programs. * Processing customer invoices. * Answering customer questions and resolving issues as necessary. ## Position Requirements * We are looking for team members with a High School Diploma or General Education Degree (GED). * Excellent interpersonal, verbal, and written communication skills. * Proficient computer skills. * Must possess a valid state Driver's License. * Previous customer service experience preferred. * Previous FBO experience a plus. **An Equal Opportunity Employer M/F/Disability/Vet** *Primary Location:* United States-Virginia-Dulles-Washington Dulles International Airport *Schedule:* Full-time *Req ID:* 24909