Customer Service Specialist II

Employer
Office Depot
Location
Quantico, VA
Posted
Mar 15, 2017
Closes
Mar 21, 2017
Function
Customer Service
Industry
Other
Hours
Full Time
Responsibilities: Customer Service Specialist II- Quantico, VA The Customer Service Specialist II (CSS) supports the marine base store's customer service, sales and profit objectives by assessing customer needs, providing customers with appropriate information about products and services and assisting customers in selecting the best solution. Assists with maintaining store merchandise, planograms, signing and displays as outlined in the company's policies and guidelines. Ensures that each customer has a positive store experience by providing a customer friendly environment through product knowledge and responding quickly to resolve potential gaps in customer service levels. Qualifications: High school diploma or equivalent education with no specific training or experience necessary. Other Information: Must possess good listening and communication skills. Additionally, must possess good interpersonal skills necessary to support outstanding customer service. Must have the desire to have direct contact with people and be able to lift a minimum of 50 lbs. Pay, Benefits and Work Schedule: Office Depot offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button. Equal Employment Opportunity: Office Depot is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identify or expression, sexual orientation or any other characteristic protected by law.