Work from Home Bilingual Customer Service Agent

Employer
VirtualVocations.com
Location
Baltimore, MD
Posted
Mar 13, 2017
Closes
Mar 22, 2017
Function
Customer Service
Industry
Other
Hours
Full Time
has a current position open for a Work from Home Bilingual Customer Service Agent.Individual must be able to fulfill the following responsibilities: Reviewing, taking action on, tracking, and/or escalating social media users' postsResponding to user content in a social context and initiating or conversationResponding to customers' questionsRequired Skills:Fluency in the following languages: Arabic, Chinese (traditional and simplified), Danish, French, Italian, Japanese, Spanish, Swedish, ThaiExcellent writing and communication skillsLanguage fluency testing and writing samplesDemonstrated ability to empathize with people, make decisions according to guidelines, and communicate company policiesAbility to focus on the task at hand with minimal external distractionAbility to work for a block of serveral hours at a time