Telecommute English Spanish Bilingual Customer Service Representative in Tampa

Employer
VirtualVocations.com
Location
Baltimore, MD
Posted
Mar 13, 2017
Closes
Mar 23, 2017
Function
Customer Service
Industry
Other
Hours
Full Time
A leader in bringing specialized automobile insurance programs to the marketplace has an open position for a Telecommute English Spanish Bilingual Customer Service Representative in Tampa.Core Responsibilities Include: Provides superior customer service, responding to requests for interpretation of guidelines/proceduresProcesses endorsements, renewals, policy cancellation/non-renewals, and payments timely and accuratelyReviews complex issues and exceptionsQualifications Include: Able to come periodically into the office for trainings or meetings as needed 6 months of call center customer service experienceMinimum 7.0 mbps bandwidth with dependable/reliable connectivity requiredA dedicated in-home office space free from interruptions and background noiseFluent Spanish/English communication skills, pleasant telephone demeanor, and multitasking skills required