- Full Time
Job DescriptionThe Server performs guest service in the dining room by making sure that all dining room guests are seated at clean and properly set up tables, that all guests receive prompt attention, have their orders promptly prepared and served, and that tables are cleaned and ready for the next guests. The server cheerfully serves guests by offering them assistance in ordering their food. This is done by having a thorough knowledge of all menu items and how these are served. Responsibilities and essential job functions include but are not limited to the following:Performs guest service in the dining room by making sure that all dining room guests are seated at a clean and properly set up table, that all guests receive prompt attention, have their orders promptly prepared and served, and that tables are cleaned and ready for the next guestsMaintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive exampleMake decisions and solve problems in the interest of 100% guest satisfactionCarefully monitors the operation of the stores and assists the manager in identifying and solving present and potential guest problemsFollows Cracker Barrel Old Country Store operational policies and procedures, including safety and security, to ensure the safety of all employees and guests during each shiftMaintains a clean and organized workspaceMaintains regular and punctual attendanceResponsibilities:Maintain regular and consistent attendance and punctuality, with or without reasonable accommodationAvailable to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidaysMeet store operating policies and standards of safety and security, with or without reasonable accommodationEngage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communicationComply with a dress code that prohibits displaying tattoos, piercings in excess of one per ear, and unnatural hair colors, such as blue or pinkAvailable to perform many different tasks within the store during each shiftQualifications:Read, write and comprehend the English languageStand for long periods of timeLift, load and carry a maximum of 40 poundsWork with cold and extremely hot food products, utensils, dinner plates and glasswareWork at a pace consistent with changing business volume and demandsAbility to learn quicklyAbility to understand and carry out oral and written instructions and request clarification when neededStrong interpersonal skillsAbility to work as part of a teamAbility to build relationshipsApply for this job onlineEmail this job to a friendShare on your newsfeedIn compliance with federal and state equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. Qualified applicants are considered for employment according to the laws of the respective state of employment. If you feel this policy has been violated, you may report such instances to the Employee Relations Department online (-us/employee/ ) or toll free at 1 800-333-9566.