Work from Home College Customer Experience Agent in Bismark

Baltimore, MD
Mar 13, 2017
Mar 23, 2017
Accountant, IT
Education, Other
Full Time
A global business as well as an e-commerce and publishing partner is searching for a person to fill their position for a Work from Home College Customer Experience Agent in Bismark.Core Responsibilities Include: Thinking outside the box, solving problems, answering questions, and resolving customers' issues via phone and chatLeveraging resources, thinking big to resolve issues and ultimately improve the customer experienceHelping to create a format for improvement from onboarding, learning, and assessing the tools and resources given to customer service associates to perform their roleRequired Skills:Your address must be located in Bismarck, North DakotaAbility to complete I-9 work authorization paperwork in personCurrently enrolled in an Undergraduate programAbility to navigate the Internet, email, and Instant Messenger toolsAbility to participate and complete mandatory training

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