Work from Home College Customer Experience Agent in Bismark

Employer
VirtualVocations.com
Location
Baltimore, MD
Posted
Mar 13, 2017
Closes
Mar 23, 2017
Function
Accountant, IT
Industry
Education, Other
Hours
Full Time
A global business as well as an e-commerce and publishing partner is searching for a person to fill their position for a Work from Home College Customer Experience Agent in Bismark.Core Responsibilities Include: Thinking outside the box, solving problems, answering questions, and resolving customers' issues via phone and chatLeveraging resources, thinking big to resolve issues and ultimately improve the customer experienceHelping to create a format for improvement from onboarding, learning, and assessing the tools and resources given to customer service associates to perform their roleRequired Skills:Your address must be located in Bismarck, North DakotaAbility to complete I-9 work authorization paperwork in personCurrently enrolled in an Undergraduate programAbility to navigate the Internet, email, and Instant Messenger toolsAbility to participate and complete mandatory training