Virtual Phone Customer Support Team Leader

Employer
VirtualVocations.com
Location
Baltimore, MD
Posted
Mar 13, 2017
Closes
Mar 23, 2017
Industry
Other
Hours
Full Time
A company that provides successful management and innovation services to the online gaming industry is filling a position for a Virtual Phone Customer Support Team Leader.Core Responsibilities of this position include: Provide Active/Passive supervisionCommunicate with clientWork on training and coachingMust meet the following requirements for consideration:Skills in customer relations, business, and self-managementStrong observational, analytical, and detail oriented skillsProactive completion of tasks and adequate escalation of issuesStrong problem solving and leadershipExcellent organization and decision making skills