Work from Home Customer Service K-12 Representative in Chicago

Employer
VirtualVocations.com
Location
Baltimore, MD
Posted
Mar 13, 2017
Closes
Mar 23, 2017
Function
Customer Service
Industry
Other
Hours
Full Time
A company that offers a simple and secure assessment platform that provides a frictionless process to conduct one-on-one assessments needs applicants for an opening for a Work from Home Customer Service K-12 in Chicago.Individual must be able to fulfill the following responsibilities: Process orders, forms, applications and requestsManage large amounts of incoming callsManage administration duties as requiredApplicants must meet the following qualifications:Minimum 2-3 years combined experience in customer service, working directly on phones and online with customersMust have proven customer support experience or experience as a client service representativeMust have strong phone contact handling skills and active listeningMust have familiarity with CRM systems and practicesMust have a track record of over-achieving quotaAll other requirements listed by company