Work from Home Avaya IP Office Technician

Employer
VirtualVocations.com
Location
Baltimore, MD
Posted
Mar 13, 2017
Closes
Mar 23, 2017
Function
Accountant, IT
Industry
Specialty Trades
Hours
Full Time
A nationwide Telecom and IT Staffing firm is filling a position for a Work from Home Avaya IP Office Technician.Core Responsibilities Include: Supporting incoming callsAnswering questions related to hosted solutionsWorking 200+ tickets per day on averageQualifications for this position include:5+ years of Avaya experienceExtensive knowledge of Avaya IP OfficeBasic MAC and troubleshooting experienceTicketing software knowledge a plus