Work at Home Home Health and Hospice Billing Accounts Recievable Customer Support Specialist

6 days left

Employer
VirtualVocations.com
Location
Baltimore, MD
Posted
Mar 13, 2017
Closes
Apr 01, 2017
Hours
Full Time
Leading provider of cloud-based software to improve clinical and business performance of HME/DME, Home Health & Hospice companies has an open position for a Work at Home Home Health and Hospice Billing Accounts Recievable Customer Support Specialist.Individual must be able to fulfill the following responsibilities: Answer billing and accounts receivable related questions regarding the use of company Home Health, and Hospice (HHP) solution in a friendly, effective, and efficient mannerInteract with customers to troubleshoot and resolve customer issues that may not have standard documented solutionsDiagnose and resolve basic and complex customer billing and accounts receivable questions or problems over the telephone or through electronic communicationApplicants must meet the following qualifications:Home health or hospice billing and accounts receivable experienceMust have demonstrated experience solving billing and accounts receivable problems on an innovative home health & hospice software productExcellent interpersonal, communication, and customer service skills with the proven ability to resolve challenging issues in a timely mannerExceptional consultative and communication skills