Work from Home Bilingual Spanish Speaking Inbound Customer Service Representative in Nashville

Baltimore, MD
Mar 13, 2017
Mar 23, 2017
Customer Service
Full Time
Interactive multichannel retailer is filling a position for a Work from Home Bilingual Spanish Speaking Customer Service Representative in Nashville.Must be able to: Apply active listening skills, interject and paraphrase appropriately to best understand the customer's needs and wantsTake sales calls and offer required upsells making compelling offers, presenting appropriate alternatives when necessary, and asking for the saleDemonstrate passion and enthusiasm for customer care excellence, maintaining focus and positivity while resolving challenging or complex problemsRequired Skills:Fluent in Spanish and EnglishHigh school diploma or GED equivalentAbility to meet system requirementsStandard telephone service (analog landline) (727,813, 552, 352, 863, 941, 321, 386, or 407 area code) with a wired jack near your computerAbility to connect with the customer and bring excitement to the callStrong PC skills to include: internet, Microsoft Windows and Outlook

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