Public Affairs Specialist (Digital Engagement - Multilingual)

Department Of Homeland Securi...
Washington D.C.
Mar 10, 2017
Mar 27, 2017
Full Time

About the Agency

When disaster strikes, America looks to FEMA. Now FEMA looks to you. Join our team and use your talent to support Americans in their times of greatest need. The Federal Emergency Management Agency (FEMA) prepares the nation for all hazards and manages Federal response and recovery efforts following any national incident. We foster innovation, reward performance and creativity, and provide challenges on a routine basis with a well-skilled, knowledgeable, high performance workforce. Please visit for additional information.

This position centers around the digital engagement space and will encompass responsibilities in web design, multilingual engagement, working on digital and mobile platforms, and social and web content. This position starts at a salary of $54,972 (IC-09) or a salary of $66,510 (IC-11).

Apply for this exciting opportunity to become a member of the Office of External Affairs, Digital Engagement Branch within FEMA.

EMERGENCY ASSIGNMENT: Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites. All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions.

This position is being announced under FEMA's Cadre of On-call Response/Recovery Employee (CORE) Program. This is a temporary appointment in the Excepted Service, not to exceed 2 years, with the option to extend based on workload and funding availability. Veterans Preference does not apply to the CORE selection process.

  • Occasional Travel
  • Occational Non-Emergency travel may be required

  • No

  • You must be a U.S. citizen to be considered for this position.
  • You must successfully pass a background investigation.
  • Travel will be required.
  • You must be able to obtain and maintain a Government credit card.
  • Selective service registration is required for males born after 12/31/59.
  • The qualification requirements listed below must be met within 30 days of the closing date of the announcement.

    NOTE: Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. For a brief video on How to Create a Federal Resume, click here.

    Current or former FEMA Reservists/DAE employees: To accurately credit your experience for these intermittent positions, make sure to list the dates (from MM/YY to MM/YY) of each deployment, along with the job title and specific duties you were responsible for during each deployment. Failure to provide this information may result in disqualification.

    To qualify for this position at the IC-09 level, you must have one of the following:

    One full year of specialized experience equivalent to the IC-07 level in federal service. Specialized experience for this position includes 1) managing and writing content for Facebook or Twitter for a government agency, business, or nonprofit agency, and using, either personally or professionally, Pinterest and LinkedIn; 2) developing job aids to develop and write informational material designed to reach selected national audiences through digital media with an emphasis on Spanish language digital media; 3) analyzing statistics and metrics to gauge the effectiveness of multi-lingual outreach sources; and 4) generating reports for leadership to review digital engagement activity and its outcome.

    OR A Master's or equivalent graduate degree

    OR 2 full years of progressively higher level graduate education leading to such a degree

    OR An LL.B. or J.D. if related

    To qualify for this position at the IC-11 level, you must have one of the following:

    One full year of specialized experience equivalent to the IC-09 level in federal service. Specialized experience for this position includes 1) developing multi-lingual web communication content for disaster-specific web pages and other pages that support disaster survivors; 2) implementing multi-lingual digital engagement outreach opportunities to serve disaster survivors; 3) collaborating with key communication and data team to utilize all multi-lingual communication channels; and 4) maintaining public affairs principles, methods and techniques on all multi-lingual digital communications channels.

    OR A Ph.D. or equivalent doctoral degree

    OR 3 full years of progressively higher level graduate education leading to such a degree

    OR An LL.M or J.D. if related

    In addition to meeting one of the requirements listed above, all applicants must meet the following Selective Placement Factors in order to qualify for this position:

    1) Applicant must speak fluent English and Spanish.

    2) Applicant must have experience managing and writing content for social media sites, such as Facebook, Twitter, Pinterest, and LinkedIn.

    Public Trust - Background Investigation

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