Washington D.C.
Mar 08, 2017
Apr 25, 2017
Full Time

About the Agency

WHAT DOES A VOLUNTEER TAXPAYER ADVOCACY PANEL MEMBER DO? Taxpayer Advocacy Panel members are strictly volunteers and will not receive a salary. You have a unique opportunity to contribute to improving your tax administration system by becoming a member of the IRS Taxpayer Advocacy Panel (TAP). The mission of the TAP is to listen to taxpayers, identify taxpayers’ issues, and make recommendations for improving IRS service and customer satisfaction.

The TAP serves as an advisory body to the Secretary of the Treasury, the Commissioner of Internal Revenue, the National Taxpayer Advocate, and IRS Division Commissioners to improve IRS service and customer satisfaction. Panel members serve a three-year appointment.

WHAT IS THE TAXPAYER ADVOCATE SERVICE (TAS) DIVISION? If you're ready for a challenging career opportunity, consider a career with the Internal Revenue Service Taxpayer Advocate Service (TAS). The Taxpayer Advocate Service is an independent organization within the IRS. The TAS mission is to assist taxpayers in resolving their problems with the IRS (Case Advocacy), and to identify and propose administrative and legislative solutions to mitigate those problems (Systemic Advocacy).

There is 1 vacancy to be filled in each of the following States: Alaska, Arizona, California, Delaware, District of Columbia, Georgia, Idaho, Indiana, Kansas, Louisiana, Massachusetts, Maryland, New Jersey, Nevada, North Dakota, Ohio, Oregon, Pennsylvania, Utah, Virginia, Vermont, Washington.

The TAP is also seeking to include at least one (1) additional member to represent international taxpayers. For these purposes, “international taxpayers” are broadly defined to include U.S. citizens working, living, or doing business abroad or in a U.S. territory

Alternate panel members are being recruited in all 50 states, DC and Puerto Rico.

Applicants selected from these locations will serve a three-year membership term beginning in December 2017, or be chosen as an alternate member to be considered for membership if a vacancy occurs in their location during the next three years.

  • Occasional Travel
  • May involve infrequent overnight travel to attend multi-day meetings/events. (Note: Panel members will be reimbursed by the IRS for authorized travel expenses.)

  • No

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  • You must meet the following requirements by the closing date of this announcement.

    BASIC REQUIREMENTS - Volunteer TAP Members Must:

    • Be willing to commit approximately 200 to 300 volunteer hours per year to the Panel;
    • Be current with all Federal tax obligations;
    • Pass an FBI criminal background check;
    • Not be a federally registered lobbyist; and
    • Not be a current Treasury or IRS employee or have worked for the Treasury or IRS within the past three years.
    • Not be a current volunteer TAP member or have served as a volunteer TAP member within the last three years.
    For the volunteer Taxpayer Advocacy Panel to be most effective, the members of the Panel must possess good interpersonal communication skills, organizational skills, and have access to a computer. Members should also have the ability to problem solve within a group of other civic-minded professionals.

    Outreach to the public is vitally important to the success of the TAP. As a member you will be expected to identify and participate in various outreach activities to solicit input from taxpayers about IRS products and services. Members should have good listening skills and the ability to interact with groups and individuals to solicit feedback from the public. Ideal candidates should be able to separate their personal views from TAP/IRS issues.

    TAP includes members from all segments of the population with varying backgrounds and experiences; they represent the view of the average American taxpayer. There is no specialized tax experience required to serve on the TAP. Members will be provided the information needed to effectively contribute to the panel.


    Not Applicable

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