Manager of Information Technology

Location
Washington D.C.
Salary
Depends on Experience
Posted
Mar 03, 2017
Closes
Apr 07, 2017
Ref
Manager of Information Technology
Function
IT
Industry
Education, Nonprofit
Hours
Full Time

Manager of Information Technology

Society For Science & the Public - Washington, DC

Society for Science & the Public is a non-profit 501(c) (3) membership organization headquartered in Washington, D.C.  The Society's mission is to engage the public in science.  Our vision is to promote the understanding and appreciation of science and the vital role it plays in human advancement:  to inform, educate, and inspire.

Society For Science & the Public is seeking a dynamic Manager of Information Technology with a great personality and excellent problem-solving skills.  Under the direction of the CTO, the candidate the Manager of IT Technology will serve as the principal liaison with technology vendors and interact with other staff members. Some traveling and weekends will be required during the organizations events throughout the year.  The footprint consists of VMware and Windows Servers, Mac and Windows workstations, VOIP phone systems, firewall, switches, wireless controller, printers, copiers, and AV equipment. 

RESPONSIBILITIES:

  • Interact with staff members to resolve IT related issues and respond in a timely manner.
  • Performs daily system monitoring and advanced administration, monitoring, and support of systems software, monitoring tools, archiving systems, etc.
  • Train staff on organizational technology and software.
  • Manager VOIP and AV equipment
  • Installs and configures software, peripherals, services, settings, directories, etc. in accordance with standards and project/operational requirements.
  • Oversee installation, implementation, and maintenance of all hardware and software.
  • STays current on applicable system hardware features and tends to effectively recommend and specify system configurations to meet business and application requirements.
  • Perform related duties as assigned
  • Maintain the integrity and continual operation of the IT network including the servers, filters, wired and wireless networks
  • Oversee systems backups, archiving, and disaster recovery
  • Maintain the IT infrastructure
  • Develop and maintain system documentation and technical manuals
  • Perform related duties as assigned
  • Maintain, support and improve the office infrastructure. Create and maintain network documentation.
  • Field incoming requests via e-mail and phone in a professional manner
  • Resolve issue with the use of research, helpdesk tools, and remote access software, as well as in person
  • Help set up new users, such as creating accounts, ordering, setting up of equipment, and software upgrades.
  • Maintain hardware and software inventory
  • Managing VMware servers and Microsoft Servers
  • Manage Active Directory, DNS, and DHCP
  • Experience with Office 365 and hosted Exchange servers
  • Perform related duties, as assigned.
  • Maintain the integrity and continual operation of the IT network, including the servers, filters, wired and wireless networks.
  • Oversee system backups, archiving, and disaster recovery.
  • Maintain the IT infrastructure.
  • Develop and maintain system documentation and technical manuals.
  • Perform related duties, as assigned.
  • Maintain, support and improve the office infrastructure.  Create and maintain network documentation.
  • Field incoming requests via e-mail and phone in a professional manner.
  • Resolve issues with the use of research, help-desk tools, and remote access software, as well as in person.
  • Help set up new users.  Such as creating accounts, ordering and setting up of equipment, software upgrade.  Maintain hardware and software inventory.
  • Managing VMware serves and Microsoft Servers.
  • Manage Active Directory, DNS, and DHCP.

QUALIFICATIONS:

  • Bachelor's Degree in Computer Science or related field is required.
  • 5+ years in an IT/IS work environment
  • VMware vSphere administration and support
  • Disaster recovery implementation and maintenance
  • Desktop support for Windows and Mac
  • Windows Server administration and support for Server 2008/2012
  • Windows SQL support for 2008 and higher
  • Experience with Active Directory, Group Policy, DNS, and DHCP Administration
  • HP Servers build, configure, and support
  • Experience Switches and VOIP
  • Client PC connectivity - Ethernet, TCP/IP and VPN
  • Experience with Mobile devices (iOS, Android).
  • Experience with Audio Visual Equipment
  • Experience with Microsoft Office 2010 and higher versions.
  • Hosted Exchange Server administration and Office 365

The Ideal Candidate will possess the following skills:

  • Excellent written and verbal communication skills.
  • Excellent analytical and problem solving skills.
  • Strong teamwork and interpersonal skills.
  • Aptitude for learning new software and IT applications.
  • Ensure IT services delivery in timely manner.
  • Calm and ration thinking under pressure.
  • Flexibility for occasional traveling, weekend maintenance and projects.
  • Able to lift up to 30 lbs.

To Apply:

Interested candidates please submit your cover letter, resume and salary requirements, via e-mail to: career@societyforscience,org.  Please include "IT Manager" in the subject line.

Equal Employment Opportunity

Society for Science & the Public is committed to equal opportunities and creating an inclusive environment for all employees.  We welcome applicants regardless of ethnic origin, gender, religious beliefs, disability, sexual orientation or age.