CUST SVC ASST-PHYS LIAISON COM

Location
Norfolk, VA
Posted
May 22, 2017
Closes
Jun 03, 2017
Function
Nurse
Industry
Healthcare
Hours
Full Time
Job Description: Under the direction of the Voice Communications Manager, the Physicians' Liaison is the primary contact for the MD Connect Line. The Liaison will coordinate much of the communication transactions that occur between physicians. Additionally, the Liaison will maintain documentation of the communication transactions and provide any and all follow-up in order to confirm the delivery. The venues for physician communications include, but are not limited to, telephone, pager, fax, overhead announcements, e-mail and voice mail.

Education Level
High School Grad or Equivalent

Experience
Required: Customer Service - 1 year, Inbound/Outbound Calls - 1 year, Windows Based Applications - 1 year

Preferred: None, unless noted in the “Other” section below

License
None, unless noted in the “Other” section below

Skills
Required: Communication, Speaking, Time Management

Preferred: Understanding of medical terminology, prior healthcare experience

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