Systems Administrator (Desktop) with TS/SCI Clearance

Springfield, VA
Mar 03, 2017
Apr 06, 2017
Full Time
Manages the functionality and efficiency of a group of computers running on one or more operating systems.

 1. Manages the functionality and efficiency of a group of computers running on one or more operating systems.

 2. Maintains the integrity and security of servers and systems.

 3. Sets up administrator and service accounts.

 4. Maintains system documentation

 5. Interacts with users and evaluates vendor products.

 6. Makes recommendations to purchase hardware and software, coordinates installation and provides backup recovery.

 7. Develops and monitors policies and standards for allocation related to the use of computing resources.

 8. May program in an administrative language.

 9. Develops and implements testing strategies and document results.

 10. Provides advice and training to end-users.

 11. Maintains current knowledge of relevant technologies as assigned.

 12. Participates in special projects as required.


The Systems Administrator (SA) will work as part of an elite and agile team responsible for maintaining and improving system functionality through proactive interaction with the customer; comprehensive understanding of their primary GEOINT exploitation system; and knowledge of the production mission. The successful candidate will provide both remote and on-site; on the floor; technical and system administration support through troubleshooting; identifying and isolating issues; and implementing appropriate solutions to software/hardware anomalies as they occur. The SA will actively troubleshoot VDI endpoints; virtual machines and Geospatial/corporate software integration issues as well as make corrective recommendations as necessary. Likewise the candidate should be able to quickly respond to application/hardware related issues; resolve on the spot problems (where possible); replicate the issue for internal analysis/diagnosis; and prepare technical documentation accurately depicting the problem and/or solution for feedback to developer/vendor.


The environment may call for periods of 24x7 support or on-call coverage


The Systems Administrator responsibilities will include:

     Diagnose and rectify desktop issues escalated from desktop administratorsDiagnose and rectify desktop issues and execute functional escalations to appropriate resourcesSupport for maintenance and change requests of all user facing devices and systemsAssist team members by providing input; either written or verbal; to program deliverables including; but not limited to trade studies; white-papers; presentations; and hardware and software requirements to support customers and other servicesDevelop procedures and documentation for managing; deploying and implementing multiple baseline hardware/images and software packagesEngage other service lanes for remediation of work issues and flowManage the functionality and efficiency of a virtual/physical desktop pool by proactively and reactively responding to Remedy based trouble and incident tickets and other tasks as assigned by managerManages service/user accounts using: Active Directory; User Group maintenance; and User data restorationInteracts with users in to support software and hardware transitions to include software/hardware installs hardware/software troubleshootingProvides support for maintenance and change requests of all user facing devices and systems 

Education Bachelors Degree in Computer Science or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.

Qualifications 2-5 years of directly related experience in systems administration and analysis.


Required Skills:

    Attention to detail; strong organizational skillsStrong writing skills (document creation and note taking)Strong time management skillsAbility to work within on a team for projects and/or tasksMulti-mission environment experienceExperience with Microsoft Office Suite (Outlook; Excel; Word; PowerPoint)Ability to troubleshoot and document various problemsExcellent customer service and communication skillsOther duties as assigned by manager Knowledge of:
Desired Skills: 

  • Software package/binary deployment (XenApp; ThinApp; AppV; SCCM)
  • ITIL v3 foundations and Remedy experience
  • Thin Client operating systems and virtual hosted desktop OS (Windows 7; Win XPe; Windows Embedded 2009)
  • Client operating systems (XP; Windows 7)
  • Virtual Desktop Infrastructure (ESX/vSphere4; XenDesktop)

As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors.With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.GDIT is an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.