Director, Operations Division
FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.
To learn more about what FEMA does visit http://www.fema.gov/about/index.shtm#0
The Director, Operations Division, Federal Emergency Management Agency (FEMA), Department of Homeland Security (DHS) is responsible for fully developing, managing, directing and evaluating Division programs and activities. The incumbent assists and advises the Assistant Administrator for Response concerning all operations management issues, and serves as a principal advisor to the Assistant Administrator concerning the appropriate methods of best accomplishing the Directorate's goals and objectives. The Operations Division is responsible for the management and coordination of the core Federal disaster response teams, resources, and programs needed to support Regions; interagency partners; state, local and tribal governments; voluntary agencies; and disaster survivors impacted by a major disaster or emergency, regardless of cause.
EMERGENCY ASSIGNMENT: Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites. All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions.
- Occasional Travel
- This position may require occasional non-emergency travel.
As a basic requirement for entry into the SES, applicants must provide evidence of progressively responsible leadership experience that is indicative of senior executive level managerial capability and directly related to the skills and abilities outlined under Technical Qualifications and Executive Core Qualifications. Typically, experience of this nature will have been gained at or above the GS-15 grade level in the Federal service, or its equivalent with state or local government, the private sector, or nongovernmental organizations.
Each applicant is required to submit a comprehensive narrative statement, which addresses BOTH the mandatory Technical and Executive Core Qualifications (ECQs) outlined below. Applicants who do not submit a supplemental narrative statement that addresses these factors will be ineligible for further consideration. The narrative portion for the Technical Qualifications MUST NOT EXCEED 6 PAGES TOTAL. The supplemental narrative statement for the Executive Core Qualifications should address the necessary level of management skills, characteristics, qualities, specialized knowledge, and technical competence that would indicate successful performance in the SES. This evidence must include clear and concise examples that emphasize the applicant’s level of responsibilities, scope, and complexity of programs managed, program accomplishments, policy initiatives, and level of contacts. The narrative portion for the Executive Core Qualifications MUST NOT EXCEED 10 PAGES. For guidance in preparing a narrative statement addressing the ECQs, applicants can access OPM’s website at www.opm.gov/SES/writingstate.html.
The following categories of applicants may omit the mandatory Executive Core Qualifications (ECQs), but MUST address the Technical Qualification factors: Applicants who are currently serving under a SES career appointment (must provide a copy of Standard Form 50--Notification of Personnel Action that documents career appointment to the SES), or applicants who are eligible for reinstatement to the SES (must provide a copy of Standard Form 50--Notification of Personnel Action that documents career appointment to the SES), or applicants who are graduates of OPM-approved SES Candidate Development Programs (must provide proof of OPM Qualifications Review Board certification).
TECHNICAL QUALIFICATIONS – MANDATORY
1. Comprehensive knowledge of national response programs and an in-depth knowledge of legislative issues associated with national response programs at the Federal level from both the executive and legislative perspectives.
2. Expert level of emergency management demonstrated by experience managing, directing, and/or leading response operations at senior organizational levels. Comprehensive knowledge and understanding of interagency and multi-agency operations and coordination under the National Incident Management System (NIMS) and the Incident Command System (ICS).
3. Demonstrated ability to establish program/policy goals, structures, and processes necessary to implement the organization’s mission and strategic vision. Experience in ensuring that programs and policies are implemented and adjusted as necessary, appropriate results are achieved, and a process for continually examining the quality of program activities is in place.
EXECUTIVE CORE QUALIFICATIONS – MANDATORY
ECQ-1. LEADING CHANGE
This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment. (Strategic Thinking, Flexibility, Creativity and Innovation)
ECQ-2. LEADING PEOPLE
This core qualification involves the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. (Leveraging Diversity, Developing Others)
ECQ-3. RESULTS DRIVEN
This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks. (Accountability, Entrepreneurship, Technical Credibility)
ECQ-4. BUSINESS ACUMEN
This core qualification involves the ability to manage human, financial, and information resources strategically. (Technology Management; Human Capital Management)
ECQ-5. BUILDING COALITIONS
This core qualification involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals. (Partnering; Influencing/Negotiating)
Failure to meet the basic qualification requirement and all Technical and Executive Core Qualification factors automatically disqualifies an applicant.