Sales Associate

Marlow Heights, MD
Mar 03, 2017
Apr 07, 2017
Full Time


The primary function of this position is to be directly responsible for selling new and used cars, providing exceptional customer service, and meeting CSI goals. and meeting CSI goals. A high level of customer service is expected to retain customers and meet CSI goals.

In this role, you'll:

  • Strive to maintain a steady supply of hot prospects at all times.
  • During floor period, wait on all customers promptly.
  • Must be able to make an effective demonstration ride on a planned route.
  • Must be able to make an effective delivery after the sale.
  • Develop and maintain an owner follow-up system.
  • Must have knowledge of the company sales, parts and service policies.
  • Provide proper treatment for all dealership customers.
  • Touch base with managers before any unclosed or dissatisfied customer leaves.
  • Maintain a continuous follow-up with customers who will refer prospects.
  • Be thoroughly familiar with current and new products, including features, specifications, prices, colors, options, and standard equipment.
  • Make reports to management concerning objectives, planned activities, review and analysis as requested.
  • Use telephone/ email effectively to seek and obtain appointments with prospects.
  • Be able to send proper business emails to prospects.
  • Work in a team atmosphere, willing to help other sales associates when necessary.
  • Be able to process the necessary paperwork for finance and complete orders.

For this role, you'll need:

  • A positive and enthusiastic attitude
  • Interest in sales and personal success
  • Motivation and drive to reach goals
  • Strong communication skills - verbal and written


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