PATIENT ACCOUNT REPRESENTATIVE - Cash Posting

Location
Chesapeake, VA
Posted
Feb 28, 2017
Closes
Mar 22, 2017
Function
Nurse
Industry
Healthcare
Hours
Full Time
Job Description:
Sentara Healthcare is seeking a versatile and self-directing Patient Account Representative with excellent customer service, mathematical skills, organization and attention to detail to work in our cash posting department at our Battlefield corporate office in Chesapeake, VA.

The ideal candidate will have experience in a medical, hospital, clerical, or accounting setting with knowledge of
  • Insurance Explanation of Benefits and remittance advice
  • Insurance Reimbursement and contractual adjustments
  • Microsoft Excel and Word
The position will manually and electronically post payments and denials to patient's accounts received from patient checks, insurance, credit card, Bank Lockbox, EFT's, and General Ledger to include preparing, reconsolidation and balancing of these payments on a daily basis. Researching and resolving a variety of issues related to payment posting as it relates to Unidentified Cash, receipt of patient payments and special projects and other duties as assigned. May be required to work overtime, mandatory weekends and additional hours as needed for the month-end closing.Minimum 2yrs experience preferred.

The employee is responsible for the following in assigned areas: billing for medium and low dollar claims, daily reconciliation, registration, auditing, and collection of information. Responds to phone inquiries and follows up to obtain information requested.

Education Level
High School Grad or Equivalent

Experience
Required: None, unless noted in the “Other” section below

Preferred: Billing - 1 year

License
None, unless noted in the “Other” section below

Skills
Required: Communication, Complex Problem Solving, Mathematics, Microsoft Excel, Microsoft Word, Reading Comprehension, Service Orientation

Preferred: None, unless noted in the “Other” section below