PATIENT ACCOUNT REPRESENTATIVE - Cash Posting
Sentara Healthcare is seeking a versatile and self-directing Patient Account Representative with excellent customer service, mathematical skills, organization and attention to detail to work in our cash posting department at our Battlefield corporate office in Chesapeake, VA.
The ideal candidate will have experience in a medical, hospital, clerical, or accounting setting with knowledge of
- Insurance Explanation of Benefits and remittance advice
- Insurance Reimbursement and contractual adjustments
- Microsoft Excel and Word
The employee is responsible for the following in assigned areas: billing for medium and low dollar claims, daily reconciliation, registration, auditing, and collection of information. Responds to phone inquiries and follows up to obtain information requested.
High School Grad or Equivalent
Required: None, unless noted in the “Other” section below
Preferred: Billing - 1 year
None, unless noted in the “Other” section below
Required: Communication, Complex Problem Solving, Mathematics, Microsoft Excel, Microsoft Word, Reading Comprehension, Service Orientation
Preferred: None, unless noted in the “Other” section below