Desktop Support Technician

6 days left

Location
Virginia Beach, VA
Posted
Feb 28, 2017
Closes
May 31, 2017
Function
IT
Industry
Specialty Trades
Hours
Full Time
Provide Tier 2 level user and hardware support of Windows based network systems as a Desktop Support Technician.

 

Must have an Active U.S. Government Top Secret Clearance and be Eligible for an SCI

  • Installs; configures; and upgrades software and hardware in a multi-domain environment using standard business and administrative packages; and may modify specific applications for use in operational departments.
  • Responsibilities include installing and configuring computers; and monitoring network infrastructure and peripherals such as printers; scanners; and related hardware.
  • Configuring CISCO switch ports; additionally pulls cables and rewires; or guides the work of others in the rewiring of; cables as required for new installations and office reconfiguration.
  • Troubleshoots computer hardware and software issues including; e-mail; network and peripheral equipment; and makes repairs and corrections where required.
  • Coordinates priorities with numerous functional areas to ensure timely completion; acts as a primary interface for both internal and external customers.
  • Must be self-motivated and have a capacity to determine the correct course of action on their own; as well as work through issues with minimal help from others.
Education Bachelors Degree in Computer Science or a related technical discipline; or the equivalent combination of education; technical certifications or training; or work experience.

Qualifications
  • 2-5 years of directly related experience in systems administration and analysis.
  • Security+ CE Certification required; DoD compliance 8570.01M applies
  • ITIL V3 Foundations Certification desired
  • Requires a strong working knowledge of information systems and application fundamentals
  • Excellent troubleshooting and problem solving skills
  • Good communication skills; shows tact; effective listening skills and follow through
  • Pursues ongoing education in technical topics
  • MS Server 2008 R2/2012R2 Operating Systems
  • MS Windows 7 SP1; Windows 10 Operating System
  • Microsoft Active Directory / Exchange
  • Microsoft Office / Outlook
  • Detail oriented and organized; able to understand information systems and ensure accuracy of work
 

#ZRpost As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors.With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.GDIT is an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.

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