Reimbursement & Customer Care Specialists Needed – Healthcare Support, Patient Assistance

Chantilly, Virginia
Feb 24, 2017
Apr 25, 2017
Healthcare, Nonprofit
Full Time

Full-Time Reimbursement, Medical Benefits Specialists, and Customer Care Representative Positions Available

Monday - Friday between 8 AM-6 PM with Benefits and Competitive Pay


How would you like to:

  • Provide support for patients who need help paying for medical procedures?
  • Have the opportunity to contribute to a person’s improved health and well-being?
  • Derive satisfaction from your job every day knowing you are making a difference in someone’s life?

If you are compassionate, articulate and looking to genuinely help people we have a great opportunity for you.

Fortunately, when health insurance is not enough, there is a group that helps close the gap, putting life-changing medications within reach for thousands of people in need and helping to pay for prescription drug co-payments, deductibles and health insurance premiums for critical medical treatments.  WRB Communications is working with the leading co-pay foundation and you can be part of our extraordinary team!


We are actively looking for accomplished Reimbursement and Customer Service professionals for our largest reimbursement / patient support program.  We need experienced professionals and have career opportunities available for professionals with significant experience, as well as for those interested in opportunities to gain more experience.

As a Foundation Reimbursement Specialist, you will be responsible for responding to inquiries from patients regarding assistance with eligibility for the client’s grant programs, including but not limited to income verification;  funding research, assistance and follow-up;  and other funding eligibility issues as assigned by management and program needs.

Whether you are looking to expand your professional experience or establish a new career, WRB has an opportunity for you.  For additional details on the Reimbursement Specialist position, please click on the job title to be directed to that specific posting on our Company Careers page.


We want to add your professional qualifications to the collective expertise we have in place.  For additional information on our Career Opportunities, the full list is available at


WRB is a national health information services company, delivering contact center solutions to the pharmaceutical, biotechnology, medical device and healthcare industries.  Our services are provided by healthcare and contact center professionals through the use of advanced technologies at our Chantilly, Virginia location.

Our client services include call center support for patient assistance, medical / drug information, and consumer affairs.  Additionally, WRB provides adverse event / reaction and product complaint reporting in accordance with regulatory requirements.  Additional company information is available through our website at  All applicants are strongly encouraged to visit the website, especially the Services area for additional information.


Our Reimbursement Specialists are vital to our continued success.  WRB’s focus is on rewarding you with solid benefits and a salary commensurate with the scope of the position.  For additional information on careers with WRB, please visit our Careers page.


We appreciate your interest in employment with our company and will acknowledge receipt of your resume shortly after submission.  To ensure that our message is not caught in your spam filter, please add “wrbcorp (dot) com” to the safe list in your email account.

Please note:  ALL of our positions are onsite only at our Chantilly, Virginia location and we are NOT public transportation accessible.  WRB is always open, and employees are expected to be on time, regardless of circumstance (including weather and traffic).

Veterans always welcomed!

WRB is an Equal Opportunity Employer

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