Data Specialist

Silver Spring, Maryland
Feb 14, 2017
May 22, 2017
Full Time
Position Purpose:General Summary:

Responsible for design, development and implementation of reporting tools and analytical processes in support of departmental activities, as well as set-up and maintenance of defined systems utilized by department. Provides analytical support to Patient Accounting Director and management team, to identify appropriate operational and financial metrics, track performance against these targets, and identify opportunities for operational improvements. Responsible for technical support, training and operational issues related to assigned systems and technologies within revenue cycle operations. Serves as Trinity Information Services liaison in development of system design, deployment and maintenance. Work activities require considerable knowledge and experience supporting and developing reporting and analytics for research, process improvement support, and reporting within multiple revenue management functions. Responsible for developing, monitoring and reporting on quality and productivity measurements for department. Works on special projects under direction of management. Supports Mission of Trinity Health and Holy Cross Health.

Minimum Licensure & Certification Required (if applicable):

1. American Association of Healthcare Administrative Management (AAHAM) Certified Patient Account Technician (CPAT) or Certified Patient Account Manager (CPAM) certification preferred.

Minimum Knowledge, Skills & Abilities Required:

1. Must possess comprehensive knowledge of health care operations and finance, as normally obtained through Bachelor's Degree in Health Care or Business Administration, Finance, Accounting, or related field, or equivalent combination of education and experience; Master's Degree preferred.

2. Five (5) years of experience in two or more functional areas of billing and follow-up, patient access, reimbursement, health information management coding, managed care, charge capture, or other revenue management functions or decision support related to revenue cycle activities.

3. Considerable health care revenue cycle analysis and report generation experience, including report design and delivery, analytical and data mining activities, and process redesign and improvement support; advanced level of expertise with reporting tools, such as BusinessObjects, preferred; knowledge of HealthQuest and/or Cerner systems strongly preferred.

4. Excellent analytical and quantitative skills; familiarity with health care finance terminology and concepts; strong written and verbal communication skills; ability to develop appropriate methods for collecting, analyzing and evaluating data; demonstrated understanding of health care nomenclatures, and strong personal computer skills, including advanced level of expertise in Microsoft Excel and PowerPoint; Microsoft Visio skills highly desirable; two (2) or more years of experience in computer applications (programming, analysis, or end-user, with demonstrated understanding of application) in PC or mainframe environment.

5. Ability to lead and manage multiple concurrent running projects, prioritize tasks, and adapt to frequent changes in departmental priorities; ability to recognize necessary changes in priority of tasks or allocation of resources, and bring them to attention of supervisor; demonstrated knowledge of process improvement techniques a plus.

6. Ability to work with individuals in executive and staff level positions; may also interact with external parties, such as financial auditors, third-party auditors, health plans, consultants, and various hospital associations.

7. Position has access to sensitive confidential information, so must be able to maintain confidentiality of information, while facilitating appropriate communications.

8. Must be comfortable operating in collaborative shared leadership environment.

9. Must possess personal presence characterized by sense of honesty, integrity and caring, with ability to inspire and motivate others, to promote philosophy, mission, vision, goals, and values of Holy Cross Health and Trinity Health.

Holy Cross Health is an Equal Employment Opportunity (EEO) employer.

Qualified applicants are considered for employment without regard to Minority/Female/Disabled/Veteran (M/F/D/V) status.Job Description Details:

Diversity and Inclusion

Trinity Health employs more than 120,000 colleagues at dozens of hospitals and hundreds of health centers in 21 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Trinity Health's Commitment to Diversity and Inclusion

Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.