Education Support Specialist II

Fairfax, VA
Feb 15, 2017
May 16, 2017
Analyst, Research
Full Time

Job Category : Classified Staff

Working hours :

Salary : Commensurate with education and experience.

Web Announcement :
Administrative and Program Specialist - Department of Systems Engineering and Operations Research

The George Mason University Department of Systems Engineering and Operations Research (SEOR), within the Volgenau School of Engineering, seeks a proactive, organized and self-reliant professional for an Administrative and Program Specialist position. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason’s academic and culturally inclusive environment.

Responsibilities: This position reports to the Chair of SEOR and has direct responsibility for administratively supporting the Chair, the department’s systems engineering and operations research programs, the data analytics program, industry contract courses, personnel actions, student advising, and course scheduling. This position will work in conjunction with one other SEOR Administrative and Program Specialist.

The SEOR Administrative and Program Specialist is a key person in the academic and administrative functioning of the SEOR Department. Key responsibilities include but are not limited to: * Co-management of SEOR office: manage department budget, process student paperwork, reconcile department accounts, and resolve related budget issues; * Management of student records and files: maintain a database for all undergraduate and graduate students, assign faculty advisors, administer plan of study for all students, and notify students of potential issues; * Student advising: provide information guidance and assistance to SEOR students regarding administrative and academic matters; * Graduation coordinator: review online graduation submissions and graduation requirements for all SEOR students, and verify that all paperwork has been completed; * Coordination of class schedules: coordinate teaching schedules with the Department Chair, manage schedules via university information system, monitor enrollments, and coordinate with the scheduling office to make necessary changes to classes; * Program support for contract courses: perform administrative duties associated with contract courses including coordination of teaching schedules and processing special payments; * Perform personnel actions regarding adjunct faculty and teaching assistants; * Make arrangements for all departmental functions, such as advisory board meetings, seminars, retreats and receptions; and * Provide support for updating departmental brochures and catalog.

Required Qualifications: * Must effectively prioritize work assignments and manage time effectively; * Must effectively handle multiple responsibilities simultaneously and meet deadlines, often under pressure, while maintaining flexibility regarding changes in priorities; * Strong interpersonal and communication skills (both written and verbal), customer service skills, diplomacy skills, and the ability to work effectively with a wide range of constituencies in a diverse community; * Must be self-motivated; * Ability to efficiently and effectively work in a fast-paced environment; * Ability to work independently when needed and in a team-oriented environment when needed; * Ability to multitask with minimum supervision, prioritize work, and maintain student confidentiality; * Ability to problem-solve; * Accounting experience with interpretation of expenditures in accounts payable and receivable; and * Proficient computer skills and demonstrated experience with office software (particularly Microsoft Word and Excel) and e-mail applications.

Preferred Qualifications: * Bachelor’s degree or equivalent in training, experience and directly relevant experience with office and financial management; * Knowledge of university procedures, policies and regulations; and * Ability to work within university information systems.

Special Instructions : For full consideration, applicants must apply for position number 02733z at; complete and submit the online application; and upload a cover letter, resume, and list of three professional references with contact information.

MasonAd : Great Careers Begin at Mason!

George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report Up and Coming spot for national universities and is recognized for its global appeal and excellence in higher education.

Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Masons diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.

If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at!

George Mason University, Where Innovation is Tradition.

Equity Statement : George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.

Job Close Date :

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