Exempt, Contingent II, Full-Time, Pay Grade 1.1
University of Maryland University College is seeking a Transcript Evaluator for the Degree Audit Team.
SPECIFIC RESPONSIBILITIES INCLUDE:
- Academic and administrative duties related to processing academic paperwork for students: preparing computerized and handwritten transcript evaluations, articulation reviews, special credit awards, graduation/certificate clearances, letters of verification, department liaison activities, file maintenance, maintaining statistical data on productivity, and assisting with recruitment and retention efforts.
- Responsible for assisting in evaluating processes and recommending modifications to ensure the highest level of student/customer service, workflow, and accuracy of records; providing continuous, timely, and courteous service when assisting all internal and external customers; keeping updated on articulation/alliance agreements/transfer credit policies; working with articulation and equivalency processes related to computerized degree audit system.
- Perform other job-related duties as assigned.
REQUIRED EDUCATION AND EXPERIENCE:
This position requires BA/BS degree from an accredited institution of higher learning and minimum of one (1) year of customer service experience; ability to work with detailed, factual information from a variety of sources; possess strong organizational, communication, and interpersonal skills; be capable of prioritizing and managing multiple administrative tasks; and demonstrate outstanding customer service, and be timely and proficient; have working knowledge of the administrative process of the entire unit and work collaboratively with other personnel within the department; and handle their assigned area efficiently, independently, and accurately.
PREFERRED EDUCATION AND EXPERIENCE:
Master's degree; a minimum of one (1) year experience with student records and/or transfer credits; and experience in a higher education student services environment.
POSITION AVAILABLE IMMEDIATELY & WILL REMAIN OPEN UNTIL FILLED
SALARY COMMENSURATE WITH EXPERIENCE
All submissions should include a cover letter and résumé. UMUC offers competitive compensation and comprehensive benefits for qualifying positions, such as tuition remission, generous leave and healthcare. For detailed benefits information, please visit: https://careers.umuc.edu/benefits.html.The University of Maryland University College (UMUC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMUC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions.